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October 2023 by Greg Johnson
Bought a 2015 Cadillac Escalade from Greve and the salesperson Zac and the sales manager Alex were great to work with. They followed up calls to make sure I was able to get what I wanted.
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September 2023 by Abi Bretz
Bought a 2017 Buick encore back in March. Priced at just under 17k. I pulled a history report of the car and it had been in 2 accidents. They told me everything was fine and they couldn’t do anything on the price (brought it down $200). I was in desperate need for a car due to being a college student, so I was left with no option and a small budget. Bought the car, and in July after putting a few thousand miles on it, I had to pay $1,100 for a new intake, had a ticking in the engine, and the guy showed me that the turbo had been cracked for sometime. Tried trading in the car, and they said it was from Canda, so it instantly brought my trade value down significantly. When at the dealership, they told me it being in Canada wasn’t going to effect anything.Crazy how I pointed everything out to these guys and they ensured me it was a great car. The sales gentleman that helped me, amazing. The rest of those guys who tried to pull the wool over my eyes, I’m not stupid and refuse to go back after being treated as such.
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September 2023 by Terrie S
Can’t recommend! I was interested in a h3t which are hard to find drove from TX just to find out it was all rusted out. Before making the drive I ask salesperson Autumn about rust she took pictures of underneath (missed the rust) did a video chat at time I ask about around doors etc she didn’t do good job with camera but assured me it wasn’t rusted. However nice road trip for me.but dealership deliberately misrepresented vehicle?
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August 2023 by Shad Robeson
The people are very easy to work with and are very friendly. The appointment lady does a great job with info, and I can not say enough good things about the service manager. My ONLY complaint is the 3% fee they charge for the use of a credit card. I would rather see a cash discount than a credit card usage fee. They are too big of a dealership to nickel and dime at checkout. So, just plan things out before you pay, but definitely give them a shot.
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July 2023 by Jeramie Lambert
I really have to say after being to several other dealerships , that Greve of Vanwert takes the prize. Overwhelmed with Zac Shy my sales representative his knowledge of vehicles and no high pressure sales pitch. I just hope hes around on my next purchase, people like him are hard to find in there industry. The overall Saturday was almost like a Sunday drive. I will definitely go back and you can tell Greve of Vanwert seperates themselves from other companies and from my experience it shows. Thanks again Greve of Vanwert I'll be back!
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July 2023 by Hunter Shaull
Great place to find what you like, had the pleasure of getting help from Haley W. Although was unable to find what I wanted she was able to lead me in the right direction.
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June 2023 by Amy Tackett
I had yet another great experience with salesperson Haley my car was an easy process to order and delivered meeting my expectations ! She went above and beyond to make sure my needs were met , also she went above and beyond by taking my info and having the entertainment screens set up when I arrived . The process was quick and easy, Alex had the paper work ready to go for signatures ! I was in and out in 30 min from start to finish . The best around hands down with exceptional customer service even after hours ! 10 ⭐️
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June 2023 by Tabitha Kline
Hope B. at Greve Chrysler Jeep Dodge Ram was so helpful and knowledgeable. The whole process was quick and easy. We left the same day with our beautiful Jeep! It was exactly what we were looking for.I highly recommend her for your new or used vehicle needs!
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June 2023 by Trent Miller
Haley, always goes above and beyond to help her customers search for their next vehicle. Extremely easy to work with, friendly, and will do her best to make the deal easier for you! Highly recommend contacting her about your next vehicle purchase!
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June 2023 by Tyler Bowen
Came in to have some warranty work done. Called in to follow up on some things the following week, and I was told the service manager Mike R was out of the office, called back the following day, same thing. Asked to speak with sales manager and was transferred to Mike R who was apparently out of the office? He stated he had did what he said he needed to do. Called the Bodyshop and confirmed he never called or did anything. Dishonest. Spoke with Alex the sales manager to get things escalated and he made promises to get my vehicle done while I was out of the state, called the bodyshop halfway through the week to find out they were refusing the work after they accepted it? Called to speak with Alex, never called me back. Ended up calling service to leave my keys in my vehicle and I picked back up when I returned to town. Still never got a call back from Alex letting me know anything that I found out on my own , no follow up, apologies, etc. They seem to only care about money coming in and warranty work seems to be at the bottom of their list. Will not return to Greve for any purchases or work.
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June 2023 by HEATHER BEAM
These guys are great!! I have bought 6 vehicles in the last 7 years from Greve and everyone was and has been great...from sales to service- - -outstanding! Alex and Zac have each delivered a car to my home, bringing the paperwork with them when I was unable to come to the store. I even got a flat tire in Toledo on a Sunday and with one call, I was helped, with the offer to even drive to Toledo to bring me home. They are the best.
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June 2023 by Kaedan Buchhop
I had a fantastic experience at Greve. From the moment I walked in, the staff greeted me warmly and provided excellent assistance. Their extensive inventory and competitive prices made finding the perfect car a breeze, and the seamless buying process made it a truly great dealership to work with.
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June 2023 by Tom Kelly
Had always been a GM customer, but always have had excellent Customer Service experiences from Alex, so when he joined Greve Chrysler-Jeep-Dodge-Ram we gave him a shot to change our minds to get me out of a Silverado and into a Ram. We have not been disappointed. If the smooth ride and spacious cab wasn't enough, the better than reasonable payments sealed the deal and also got my wife out of a GM product and into a Durango. The continued great customer service from Alex and the Greve team by picking up our vehicles and providing a loaner if needed while being serviced, is a great benefit for us with our busy work schedules..
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June 2023 by Bejamin Hughes
I recently had a wonderful experience at Greve, a car dealership in Van Wert, OH. The customer service was exceptional, and the staff was knowledgeable and helpful throughout the entire process. The selection of vehicles was impressive, and the overall buying experience was great.
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March 2023 by Lori M.
If I could rate a ZERO, I would.I purchased a brand new Jeep in Decatur, and brought my Jeep to Greve for routine maintenance, via Jeep Wave maintenance package.Maintenance lied about rotating my tires, as required during Jeep Wave maintenance. This resulted in a need to purchase new tires - Greve maintenance manger admitted it was their fault for not properly rotating tires, but they refused to make it right. Instead they offered to split the cost of new tires with me. What a racket!!!!Hopefully Chrysler will handle this through the formal dealer complaint filed.RUN away from this dealership!!!!
