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March 2024 by Kelly Petryka
Really wish I could put my mail through the St. Louisville office. This one is not reliable at all.
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October 2022 by Liz Love
The staff here is always kind and packages are delivered with care!
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December 2020 by Skipping Stone Farm
I have never had a problem with the folks at Utica Post Office. They were even cheerful when I ordered chicks and package honeybees through the mail. Brenda is an awesome mail carrier, and always goes the extra mile (literally!) to make sure out packages arrive safely. Thank you for all you do!
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May 2020 by becky hill
This office has great staff! Always friendly and helpful
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January 2020 by Google R.
I have had a similar issue of mail being returned to senders, this post office has the worst customer service I've ever experienced. My husband and I are new home owners and were not aware of the special post office rules so all of our mail was being sent back to the senders. Give us a break, tell us what we're doing wrong and we'll gladly fix it, instead my poor family who are 10 thousand miles away have their packages being sent back to them because we didn't list the PO BOX number, what ever happened to just perhaps thinking outside the box and looking us up? Or would that take up too much time out of your busy day... she probably even knows exactly who we are by now because if you're sending back all of the mail for one particular residency I guarantee you'll remember who we are and clearly it irritates you to go above and beyond your role. It's just a shame you'll never read these reviews.
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January 2020 by Google Review
If I could give a negative score I would. This post office has the rudest staff, well, just one particular staff member that I’ve dealt with who is obnoxious and fails at customer service. It’s a shame, because it’s a lovely small town but dealing with this post office has become the source of my husband and I’s extreme displeasure and difficulty. We have an ongoing issue of our mail being sent back to senders. I sincerely hope she reads this review, give us a break, it’s our first home and we were unaware of your “post rules” my poor family has been trying to send me mail from 10 thousand miles away which I’m not getting and you can imagine how long it takes to send the post back to another country... extremely poor and disappointing service.
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January 2020 by Kris Cooper
Several times they have delivered very expensive products to someone else house
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July 2019 by T M.
We just had our credit card company tell us their letters were being returned, written on last envelope returned stated address does not exist, they've been trying to send us new cards since October 2018. On top of not receiving mail, birthday cards and cards in general seem to be opened looking for cash. This is against the law. Post office is closed now, but I will be down tomorrow to file a complaint with whomever I can. We have lived here going on 3 years now and this address has existed over 30 years. Who knows what other mail we have not received
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July 2019 by Micheal Wolfe
They used to deliver my mail at 10:30 sharp it supposed to be in my mail box at 10:30 sharp
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March 2019 by abbie taylor
I'm finally posting my review on here because I just recieved my diploma in the mail that CLEARLY SAYS DO NOT BEND on it and it comes completely bent, stuffed in my mailbox. It's the last straw! My tolerance is gone! We receive about 8 out of 10 packages this way. We've come into the office and complained on several occasions but nothing ever changes. We also frequently have mail lost, we're assuming because it gets delivered to the wrong address as we often get incorrect mail in our mailbox. (We either hand deliver or stick it back in our mailbox. I can't speak for anyone else.) This is unacceptable! I understand mistakes once in a while, but this happens on a weekly basis for YEARS! Quality control is non-existent here. We even had a christmas package get delivered to the wrong address this year! Luckily they knew a family member of ours and it made its way back to us. We're fed up, something needs to change! I wish I could post pictures to show how it was delivered.
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March 2019 by S AV
Rude staff
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July 2017 by Mary Kay Marriott
Love this post office. Friendly staff always cheerful. Safe environment. They take care of the customers
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April 2017 by Michael Maul
Great!
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March 2017 by Chelsea Brenner
Best post office ever
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October 2016 by Dan Cotter
Absolutely great service, JOE is awsome.
