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February 2024 by Terry Barton
I went there for a pedicure...Don is my favorite..he does the best job. I onlyGo there when he is there. Very detail d and caring..
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November 2023 by F V.
I went through self checkout, scanned all items, after paying with card, screen came up with printer error. The three associates allegedly watching self checkout, were standing around talking, not watching their hand held monitors. I finally flagged operator #5524 and showed her the screen message of printer error. Her reply was, "How do I know these items were paid for?", which insinuated I was trying to scam and/or steal the items. After she opened the receipt printer door, the partial receipt from running out of paper was laying there. She then went over, got a new receipt roll, finally printing the receipt, not apologizing at all for the comment. At this location in particular, the ones allegedly watching self checkouts, are usually standing around in groups, not watching their hand held monitors, and, then, when you go towards the front door, if you have any bulk items like pet foods, windshield fluid, etc., etc., they are wanting to check your receipt. In my opinion, they need to get rid of the self checkouts, and put operators behind the checkouts, instead of them being overpaid for not doing the job they're supposed to be doing.
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October 2023 by Jenna Lewis
I believe we have one of the better Walmarts. Everyone is usually so pleasant and it's clean!
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October 2023 by Phoebe Hernandez
I understand stealing is a huge issue, but I should not be followed and disrespected for holding my jacket! it would've been different if I was talked to directly, but instead I got followed and told to open up my jacket. don't come here if you enjoy your privacy. DO come here if you like to be publicly disrespected. Walmart, do better!
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October 2023 by Olivia Fisher
Went here with friends to look at hoco stuff and find a charger. While at Walmart this lady started to follow us around than accused me and my friends of stealing. And after we told her and showed her we had money she was still following us and asked to watch us pay for the charger which we did and were planning on doing so.then she also accused my friend of stealing and told her to open her jacket cause she was holding a jacket. Don't come here of you like your privacy. Do come here if you Like being publicly disrespected. I hate to say it but I do believe I was racially profiled.
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September 2023 by JM
I used to enjoy going to Walmart anymore I do not enjoy it as much. Unfortunately the staff is only helpful sometimes. I do not like how only a few registers are open. The amount of self checkouts is disappointing to see that it is eliminating one job at a time. What’s the point in having self checkout if you’re only going to have a few open? It’s always so busy and never a quick trip.
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September 2023 by J M
Everytime I leave the door person asks to see my receipt. Literally every time. I'm not shopping here anymore. Oh it's because you have items that aren't in a bag. Well that's because they won't fit in a bag. Maybe everyone should just start wasting your bags. Aren't your dumb policies causing excessive use of plastic bags? Isn't that bad for your ESG scores? Aren't you worried Blackrock will be upset that you're not in compliance with their ESG mandates?I'd guess it's probably also because the democrat run cleptocracies west of here have allowed so much product to be stolen from your stores that you are now treating everyone like criminals. Either way you're going to lose.
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September 2023 by Lucas Saylor
Two People living in two cars that park side by side almost 24/7 for the last few years is ok. But when I parked my RV every other night for 2 week or so I get a trespass warning from pd saying Walmart don't want me parking there
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September 2023 by Jessica Mcquinn
I have to constantly look for items due to constant rearranging. I always use the self check out, so I am in and out. The employees are helpful.
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August 2023 by Jen
First time visiting this store, but it seems like a nice & organized Walmart store. They had what we came in to get. We didn't really encounter any staff, so I'm not sure how customer service was.
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August 2023 by Russ M
I cannot stand this place but, there is nowhere else to get food deals in person. Staff are great but the customers are mostly annoying, selfish people and have no respect for anyone or anything. If you can go somewhere else, I would.
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August 2023 by Amy CitiLookout
Just recently moved to Urbana from Springfield and visited this Walmart for the first time today. It was positively delightful. By far the nicest, cleanest, most well-kept, and orderly Walmart I have ever seen. Kudos to the management and staff. You are the standard by which all other Walmarts should be held.
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August 2023 by Stephanie Thornberry
I wish that I could put zero stars. They are so rude. The greeter is not greeting nobody I don’t understand why the workers here are so rude. There’s no reason for it. I asked for help and all I got was a look of disgust. I do not recommend going here go to Springfield or Marysville.
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July 2023 by Peter Hill
It was so big I had to ask for directions. I found the specialty item I needed - a 110v 30amp extension cord for my camper trailer.
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July 2023 by james hall
This is on the bakery cake making department . We stood behind a lady ordering a cake waiting to take our order for our daughter's birthday . The lady in front of us left and the worker went to the back and disappeared . We waited 5 minutes then asked another employee for help . The employee said they are closed the other worker just went home . The next day I get there at 2:13pm and was told they are closed again .this is the 3rd time we have had issues with the bakery .last time we went to pick up cake and they didn't even make our cake for our son's birthday . Will not be returning and do not recommend Walmart for birthday cakes . Worst service and experience I have ever had .try telling your child you don't have a cake because it wasn't made .