10AM - 5PM
4740 Reed Rd, Upper Arlington“Aaron at this location was an excellent help. I had issues with my eSIM that needed fixed and he knew exactly what to do and fixed it in minutes. I appreciate his knowledge and timely solution!”
“Jaredo and his co worker ( sorry I forgot his name he told me 10 seconds ago. ) they went above and beyond to help process a refund on an overpayment issue. Every time I'm at that store it's a pleasant experience.”
11AM - 6PM
6820 Sawmill Rd, Columbus“I had a major problem involving a phone change. It was complex and involved another family member in Rhode Island.He was more....MORE. than courteous to me and my very strange problem.His attitude reflects highly on the Verizon image....very highly.”
“I appreciate the technicians and customer service at this location. They were very helpful and supported my needs and wants. I brought in my PlayStation and they got it done ASAP”
“Jenn was really great!! Came to purchase a phone for my daughters birthday, Jenn gave excellent customer service, very patient, informative and friendly, will be back to this location again!!!”
11AM - 6PM
1307 W 5th Ave, Columbus“Taylor was a great salesman! Went above and beyond to help me get my phone set up. I would come back again and again. Couldn't recommend this Verizon enough. Thanks for everything”
11AM - 6PM
3416 N High St, Columbus“Elyssa was excellent with the whole process of setting me up with a new phone. She was incredibly nice and knowledgeable. I highly recommend coming to this location. Excellent service.”
11AM - 6PM
465 S State St, Westerville“Gabrial Caron did a fantastic job of rescuing my phone transfer despite the fact that he was basically forced to do it blind since my old phone was shattered. Jedi mind tricks for sure, awesome representative - class of the city.”
“I needed a new screen on my I phone. Customer service was great! Fixed the screen in a jiffy! Great place! They were $ 200 less than Apple!!I would highly recommend”
“Go to see miesha Caleb & aj they were absolutely helpful and made my day with my new devices short painful wait with the all the humor and great attitudes 10/10 recommend”
“Donavon and Brandon were phenomenal. We ran into some complications getting me setup for Firstnet, but they were great troubleshooting the problem. They were able to solve the issue before I left the store and provided great service the entire time.”
“They repaired the HDMI port on my PS4. They estimated a week, but got it done on 5 days. So glad to have it back and working. Tech is too disposable these days. Great to have a place which does repairs!”
“I spoke with Arvin multiple times over the phone and he was super helpful and answered all of my questions. When I came in later for a new phone Gabe was in store and was awesome, helped me purchase and transfer everything on to the new phone, all while juggling multiple customers coming in. Excellent service and I would definitely recommend this location to anyone who needs help with their phone!”
10AM - 9PM
4193 W Broad St, Columbus“Quiet staff but s/o to the guys for getting my phone fixed ( back camera , whole back of iPhone shattered and I couldn’t hear our either of my speakers smh) best $200 ive spent !”
“they did a great job with my 13 pro max. they fixed the phone in 15 minutes and helped me with the case and screen protector. Great customer service! Highly recommend everyone to check this new place for repair and accessorie”
11AM - 6PM
7040 Hospital Dr, Dublin“Atlantis Moyer is the manager and she took outstanding care of us. She took time to explain choices and costs. We were happy with our choices and to our surprise she helped us transfer the data to the new phones. The personal touch from Atlantis and Mike—he helped with some last steps—was unexpected and very helpful. We will keep coming to this store.”
“Worked with Philip who was excellent! The best customer service I have experienced with ATT in years. He was so knowledgeable. He was on time for the appointment. Helped me with upgrades and accessories. I am so happy and grateful for him and I will be coming back to this store only for a long time. I highly recommend this location!!!”
10AM - 8PM
1101 E Weber Rd, Columbus“I'm going to boost Mobile tomorrow it says I can get a iPhone 11 if I switch my number for $49 so we will see my name is Megan Nicole Wagner here I come boost”
“Very friendly and helpful!The gentleman working the counter even seen my distress heard my call and DEFINITELY went above and beyond to help my situation! Thanks for the slide on the $3 till next visit!”
11AM - 6PM
1090 Parsons Ave, Columbus“The brother named Ty knows his business. Total respect. Very knowledgeable. The BEST PERSON YOU COULD EVER HAVE WORKING FOR YOU.SHOULD HAVE THIS BROTHER DOING YOUR COMMERCIALS.”
9AM - 9PM
2562 Morse Rd, Columbus“I have not shopped in here I stepped in to the area look in their store everything is very neat and clean. But I went three doors down to marry insurance company which cannot be d by no company that's advertising on television.”
“I'm an amateur radio operator and my wife didn't trust me to install an NMO mount on our new SUV. I contacted REM and scheduled an install for a very reasonable price. Install of the mount looked professional and my radio works great!”
“This is the first place I shopped for an upgraded phone. I had no idea what I was looking for, but I didn't want to spend too much money on it. The young lady working there was always polite and knowledgeable of the products in the store and any special offers available at the time!!! I really enjoyed my visits with her because of this. I've moved from that area. I really miss her!!!”
“Best boost location i have ever been to! AWESOME service and AMAZING staff! I only came in to price a phone and got the best deal on two new phones a case and a screen protector! These guys Raymond and Wally treated me soooo well! This is the location to go to when you want to be treated right!”
“The people that work in there our wonderful awesome knowledgeable they always right there to help you out tell you about the latest things that MetroPCS has to offer their uncredible there they go above and beyond every time I go in that store that's my favorite store to go to. And once I get the chance to find a place I hope I find a place out here so I can be close to that store. Cuz if not I will make and go out my way just to go to that store. Another good store is I don't know if the gentleman still works there or not he makes that store awesome and goes above and beyond actually he does the same thing that these two people do at this store those two stores along with that one dude is at Morse road store as wonderful I went there a few times and he wasn't there they seem not knowledgeable on both types of phones android and iPhone not everybody has iPhones okay just let me tell you that your people need to know about both Android and iPhones to really help your customers out there's a couple stores that I went to the people that work there only know about iPhones and very little or no knowledge about Androids.that being said step up your game on that level. Other than that these two stores are awesome to go to!”
11 AM - 6 PM
1506 Morse Rd, Columbus“Best place ever. Always BEST CUSTOMER SERVICE. Recommended to all. I bought a new phone from them 5 years ago and today I upgraded it to another newer phone, they helped me to transfer all my data to new phone, also taught me how to use it. VERY VERY HELPFULL.”
11AM - 5PM
900 S High St, Columbus“Ter'ron(Sales Rep) is superb in his expertise knowledge and Professionalism to assist anyone who goes into the store with beautiful, Professionalism that can't be matched! He's the epitome of Customer Service Representative!”
11AM - 5PM
900 S High St, Columbus“Great experience! Walked in thinking it would just be a disaster and was quite the opposite! I upgraded 2 phones and even though they did not have them in stock they are shipping the phones to my house for free! Also it will be just a few days before they arrive! Terron and Nikki reassured me that I am more than welcome to come in the store if I have any issues with the transfer but they also informed me that with the insurance I have.I have my very own tech support on hand! Thanks again for helping me. I will be back”
“My experience here was actually beyond expectations and they took the extra time to hook me up with a new phone. The sales guy made sure I was taken care of. They run a good store here.”
“Drew was patient, informative and professional. It was a pleasure to receive true customer service, a dieing art that Drew is reviving one customer at a time. He will be our go to moving forward.”