They advertise that walk-ins are welcome here. When I got here I was told that they didn't have any appointments left for the day. They should probably say that you need an appointment, not that walk-ins are welcome. I could have made it to the Cleveland Clinic Urgent Care before they closed if I had known this.
February 2023
Mother in law had an appointment with the clinic. She showed. Staff didn't. Nothing but a trashy sticky note at the check-in. No call or reschedule, no email or text update. You are absolute trash and I'm certain you are well aware.
October 2022
I waited for 20 minutes to b seen, there clearly was no one else around but, the nurse rudely insisted that I wait for my appointment which was 8 hours away, went to urgent care, waited 5 minutes before getting seen without appointment or rudeness...