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September 2024 by Luke Curkowicz
Great community bank with the best staff!
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September 2024 by LISA GILBERT
I recently had the pleasure of visiting Dollar Bank in University Heights, and I can’t say enough good things about my experience. From the moment I walked in, I was greeted by a friendly and welcoming staff who made me feel right at home. The atmosphere in the bank is incredibly relaxing and calm, which made my visit stress-free. The building and parking lot were impeccably clean, adding to the overall positive experience.
I was dealing with a somewhat complicated issue, and the staff went above and beyond to assist me in resolving it. Their professionalism and efficiency were truly impressive. They were knowledgeable, capable and exceptionally kind and respectful throughout the entire process. It was clear that they genuinely cared about helping me, and they took the time to ensure that everything was handled correctly.
What really stood out to me was their exceptional follow-through. Even after my visit, they kept in touch to make sure that everything was resolved to my satisfaction. This level of customer service is rare, and I truly appreciate the effort they put into going the extra mile.
Overall, my experience at Dollar Bank in University Heights was outstanding. If you’re looking for a bank that offers top-notch customer service in a welcoming and clean environment, I highly recommend giving them a visit. You happy to did.
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September 2024 by Steve Lieber
Dollar Bank in University Heights has been my bank for approximately 40 years. They are an Excellent Bank and having taken care of all my Banking needs with pleasure and a smile. I Recommend them to anyone looking for a new bank or if you are in need of a change. The Tellers always greet me with a smile and Efficient and Excellent Service. Thank You Dollar Bank University Heights. Steve Lieber
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September 2024 by Marrisa Thompson
Kevona and Chris provide me with great customer service all the time
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August 2024 by Nell Byrd
All of the employees of this branch of Dollar Bank are all very professional, pleasant, will work with you if a problem occurs within your account. Truly a great staff! I enjoy going to this branch.
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August 2024 by Yitzchok Heigh
Recommended
Help fill customers needs carefully and thoroughly.
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August 2024 by Esther Virich
Miss Kevona was very professional and helpful during my loan processing she really deserves more than 5 stars she is a very good image for Dollar bank
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August 2024 by Jerson Javier Rodriguez Vides
Great Customer Service!
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December 2023 by Kathy Hendricks
I waited to use the drive up for over 30 minutes while a customer in front of me was being taken care of, I ended up having to leave because I only had an hour for lunch. They should have been asked to come inside.
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May 2021 by Sha 'Quinta Carnail
In and out quickly
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April 2021 by Nia1Baybee
The ATM is ALWAYS down!!!
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October 2018 by Tiara Mar
Tyler has bad customer service and can't return phone calls as promised on two separate occasions very unprofessional. I will also be closing my account unsatisfied customer.
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June 2018 by Tiara Marshay
Tyler has bad customer service and can't return phone calls as promised on two separate occasions very unprofessional. I will also be closing my account unsatisfied customer.
