Banks in University Heights, OH

“I recently had the pleasure of visiting Dollar Bank in University Heights, and I can’t say enough good things about my experience. From the moment I walked in, I was greeted by a friendly and welcoming staff who made me feel right at home. The atmosphere in the bank is incredibly relaxing and calm, which made my visit stress-free. The building and parking lot were impeccably clean, adding to the overall positive experience.

I was dealing with a somewhat complicated issue, and the staff went above and beyond to assist me in resolving it. Their professionalism and efficiency were truly impressive. They were knowledgeable, capable and exceptionally kind and respectful throughout the entire process. It was clear that they genuinely cared about helping me, and they took the time to ensure that everything was handled correctly.

What really stood out to me was their exceptional follow-through. Even after my visit, they kept in touch to make sure that everything was resolved to my satisfaction. This level of customer service is rare, and I truly appreciate the effort they put into going the extra mile.

Overall, my experience at Dollar Bank in University Heights was outstanding. If you’re looking for a bank that offers top-notch customer service in a welcoming and clean environment, I highly recommend giving them a visit. You happy to did.”

“Last time i went to do a deposit...it was temporarily closed due to investment updates to the structure/redecorating...i wonder...is the bank up and running again? I really have to make a quick deposit ”

“I've been coming to this branch for years and never had any issues. The lines have never been very long and the staff has been great! I've had many things notarized with only a quick flash of my key card and enjoyed some nice conversations while going through that process. This KeyBank branch reflects well on the company and I look forward to staying with this bank for many years to come!”

“I want to thank Donna who assisted me yesterday with the new video banking system. I had a lot of checks to deposit, and she guided me through the entire process; my (video) teller, Keonte (in Alabama) was also very nice. I could tell customers were quite stressed about the changes, but Donna remained professional and friendly; great customer service.”