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“The day after Thanksgiving, we had a family member from Florida forget a very important (topical) medication on their return trip. We were totally freaked out. Kevin at the Fulton Road Store #6832 was amazing. He literally talked us off the edge. We needed to get the package there asap, refrigerated. He could not have been kinder or more helpful. We were in the store at 1:12 pm and the package arrived still cold at 8:15 am the next day. Additionally, when I called the store the next day to say thank you, I spoke to another member of the team, Angelina. She remembered us right away and told me she had been watching the package since it was Kevin’s day off and was relieved for us when she saw it was safely there.I cannot say enough about the team at this UPS location. We are elderly; we were upset and they went above and beyond in their kindness. I hope you can recognize them in some fashion. How lucky you are to have such great people in this day and age.”
“Fantastic experience getting a title notarized today. Anthony is TOP notch! Very efficient, kind, handles a busy store w/ ease and made my visit very enjoyable. A++ customer service.”
“I have been a driver with Jrayl going on year 5. They are an amazing company. They have a family atmosphere. They’ve made me feel like family. Everyone is approachable. I’ve had a good relationship literally with everyone there. They’ve looked out for me and they actually show they care about what you may be dealing with even when it’s not work related. I’ve had people ask me about Jrayl and when I explain my experience working there it’s not just me saying how great my experience is, but my own self acknowledgement that what I’m saying is really, and I mean really, coming from the heart. I genuinely love working here and love everyone here!”
“Magnificent Broker and Shipper to work with.If only everyone could load us this fast hehe. No driver would ever complain about ELD hehe. Definitely one of the TOP shippers!”
“Ross at UPS went above & beyond! Our package was missing because it was delivered to a dorm in Columbus. He called them and tracked it down. They got it to my son in time for his job interview! True customer service!!”
“This will be my go to return spot for sure! I had returned an item for Amazon and by the next day Amazon had received it. It was a very efficient and pleasurable experience!”
“Such a great thing to be able to do Amazon returns here! The employees are always so friendly and helpful. Today the line was out the door and it went so fast because they make it so easy!”
“I love the customer service they exhibit at this location. My mother and I stopped in one day, seeking help with a shipping issue. The young ladies that were responsible for the store that day was very friendly and helpful. We left with very big smiles on our faces. I highly recommend for service.”
“This is a TSA/HMT finger printing location. Savanah is awesome, very fun experience. Make sure you have an appointment. Seen people wait for a while trying to get in for HMT printing. TSA is located in left back corner from front door.”
“Awesome rental experience! My truck was clean and ready to go on time. The guy at the counter even offered me a discount to save money on my cross-country move. Picking up my truck was quick and easy, so was the drop-off when I made it to my destination out west.”
“They moved across the street from the old location. I called and the young man saw me in the parking lot and directed me to the new location. Old information is still painted on the side of the old building. Sending stuff across the country without having to go all the way to a post office is a huge help. Thanks.”
“FedEx print shop and shipping. Convenient and easy to get in and out. They will do a good job and warn call and warn you if an order may not look right to correct it if for example you didn't have enough resolution in a print job.”
“The woman who helped us was possibly the nicest, most helpful person I have come across lately!!! I went to the wrong type of FedEx hub and was struggling to find the correct type. She insisted I stay and let her help. It was my last day to be able to return something, and thanks to her, I was able to”
“After having a really difficult day, it's really a relief to get great customer service. Kris an employee here practically held my hand and walked me through getting what I needed taken care of. Thank you!!”
“Nothing to this place, don't arrive more than 1 hour before appointment and make sure you have your delivery number. Port O Potty is all they have for a restroom”
“Great experience I was never home for my dog remains from Journey Truste shipped through UPS. and the manager called me before they returned it to sender. I don't recall his name but he and this warehouse is appreciated. Diamond Cole was my dog I put her down. And thanks for helping me recover her remains ”
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“Great place to handle all your shipping needs!! Everyone was welcoming and knowledgeable. It is great having a place you can trust to get things done the right way!”