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“Superb!!! The mailman Tom, and mail service have been on point ! For years I had issues with my mail, but since tom came to deliver in my area, it's been consistent and always delivered with a smile and positive attitude. Thank you Tom! Your hard work is showing! Briarwood estates loves and is lucky to have such a nice gentleman like yourself delivering the mail.THANK YOU FOR DELIVERING SMILES DAILY!!? Great attitude, friendy and great with locals.”
“I drove a little farther to this post office to mail a package based on the reviews I saw. So glad I did. The gentleman at the desk was more than helpful. Almost made me want to move to Lakewood just to have the post office close by.”
“Never had any issues with this location. I do eBay, so I often bring in several packages at a time, and they have always helped me to get the receipt I need for them so I can have the proof I shipped the items I sell.”
“Had an issue with a package showing delivered but it was not in my mailbox. Went in and they quickly located and had the package delivered within a half hour. Thanks for the quick response!”
“awesome place. there are people that can't read the signs and think they can do what they want and get offended when something is said to them. also the say they will never come back... but they do. grow up and follow the rules.”
“Throughout the years Todd has been kind, helpful & very patient! If I could give 10⭐️’s I would. Always helping me get the best rate. Most places have pens but Todd has colored markers ? Sam is new & awesome too! Thank you so much!”
“The employees are above & and beyond helpful. I usually use the self-serve machine here- I'm pretty anxious and prefer the least interaction. But this time the machine locked up on me and wouldn't print my label. I timidly asked for some help and received great service. Two workers really tried to get the machine to print the label, and while they were able to get it to print a receipt, the label was bunk. One of them then helped me fill out a refund form and re-purchase the label I needed. I've never needed customer service at this location before (again- self serve machine!) but I was impressed and left satisfied”
8:30AM - 12PM
574 E Cuyahoga Falls Ave, Akron
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“Love this place. Very clean and close enough, it's located right by my daughter's school. I would recommend the place, very respectful worker's and excellent customer service. I'm going to make this place my main postal service location. ❤️??”
“It was good. I mean i dont have anything to say except that the places were you drop off the mail is good. (We dont send letters a lot but when we do we use this place and its good)”
8 - 11:30AM
9635 Cleveland Ave NW, Greentown
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“At first I was upset about Greentown not delivering mail, but I love coming here. Dawn always s takes care of me, when I was out of town and my box filled up she took care and collected it without complaint.”
8:30AM - 12PM
2390 Wedgewood Dr, Akron
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“I give this place 5 stars just for having to deal with the overwide 5 foot nothing b i atch causing a scene in the lobby today over what sounded like an entitled karen situation. Whoever you are stop harassing people working and go make yourself useful or find a tredmill you entitled loser.”
“Our courier is great and when I was worried and called the local Firestone Park Brown St center the person Cindy was VERY helpful. Her and our courier worked to get the package to us, even though the address number was incorrect. They are ver kind hardworking and so helpful.”
8:30AM - 12PM
634 W Exchange St, Akron
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“I had to visit this Five Points location on two different occassions in recent months (April 2024 & May 2024)...one of which involved getting an issue resolved. I had a great customer service experience BOTH times with an employee by the name of Azuree. She went above & beyond to assist me! Her graciousness and kind spirit are RARE these days and did not go unnoticed. I have also sent a detailed message directly to USPS in hopes that she will be recognized for a job well done. Keep up the good work!
Shoutout to Lawrence as well who kindly offered to carry the heavy package I was picking up to my truck on my most recent trip.”
“Ok for stamps, package supplies. They don't have photo copy equipment any longer. But then that's the govt for you. They take your tax money, but don't give you service anymore.”
“I had some problems in the past with them actually holding my mail, I've been traveling a lot.I called the 1-800+ local Akron phone number in the morning and now no errors at all.”
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“Great place to handle all your shipping needs!! Everyone was welcoming and knowledgeable. It is great having a place you can trust to get things done the right way!”