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“SHYAM excellent service,he should get a promotion,I will tell all my friends and spread the word great service and this young man was so nice and courtous,he helped us with our emergency very please”
“I was so nervous about feeling dumb when I walked through door. When Sam said “hello , have a seat. “, I was immediately calm and reassured. She was patient , and made me feel at ease. I understood everything. It was an easy, informative, and really good experience.”
“UPDATE: Alexis was fantastic. This store is my go to. 10/10
Rachel...was over the top. Closed at 7
She stayed with us to complete the sale .awesome employee..over the top..”
“I walked in here looking for help with my charging port on my s22 ultra, within 10 minutes they had it all cleaned and completely fixed it. 10/10 would recommend this place to anyone with phone issues. The only place I'll take a problematic phone again ??”
“Came in to upgrade, and I did not want to be sold anything else. The gentleman respected that, and so I listened to him talk about their other services. Thanks to me opening up, I saved $40 bucks a month by switching my internet to Verizon. The representatives saved me even more money by adding Netflix, HBO max, Hulu, and Disney plus to my account so I could get them at a discounted rate! I didn't realize that Verizon is so much more than phones!”
“Aaron at the Brimfield location is phenomenal. He has outstanding customer service, technical skills, is a wealth of knowledge and kindness. Despite how busy the store was, he was welcoming to each customer and treated each of us with the greatest respect and attentiveness. It was a fantastic experience. I am so happy to have had Aaron's expertise and assistance.”
“John was very helpful and made the experience top notch. I took up a lot of his time because I upgraded from an old phone and he was excellent with the whole transaction”
“Anissa was a joy to work with! Very personable and super helpful considering she was the only one working! Would highly recommend working with Anissa for all your AT&T needs!”
“Had a crazy complex issue pop up and I came in and the staff and store manager Bryce were awesome in helping to get it resolved. It was a very crazy issue but the team here was able to brainstorm a solution and work to get it fixed. Fantastic team.”
“Had a rough time joining 2 plans from Verizon into one with AT&T. Process was very time consuming, but store personnel worked very hard to make the process work!”
“Marc was a breath of fresh air. He was beyond helpful to me and the other customers that visited the store while I was there. It's rare these days. Couldn't recommend this location more, and if Marc is working you'll be pleasantly surprised by his attention to detail and honesty. Thank you for the seamless experience. 5 ⭐”
“I really enjoying coming into this store now ,the new manager Rhonda was very nice and she was very helpful with me staying within my budget she didn't make me feel like she just wanted the sale . She shows me and my kids that she wanted us as a customer. Yall need to give her a raise or something to show her yall appreciate her . NEVER wanna lose a good hard working employee”
“Good prices . Super knowledgeable people work there .I have never had a problem of any sort with the service , company , or employees at the Ellet store .Stop in and see what they can do for you .”
“Bryce went above and beyond in transferring all my data from my phone that was crushed very badly..he really has the drive to not let a damaged phone best him..would recommend him any time to work with”
“I came in today and was helped by a very special lady, she helped me get my son a new phone for his birthday and she went above and beyond to help me get a great deal. She was very positive and kept a smile on her face. She even wrote happy birthday on my sons phone box? she is a blessing to your company and deserves all the blessings god will place in her life? great customer service please keep her at your store”
“Thank you for your help in getting a new phone under my situation I really appreciated your help last night and was grateful to my daughter for her knowledge and help also thanks to Lexie too.”
“Nate was a helpful, patient, understanding, and most of all, informative about the different phones available.I was able to get a decent starter phone, for a decent price. Thank you Nate!! AT&T, give that man a raise!!”
“Great store with a great staff. I needed a new phone & my man Ray helped with everything for me top to bottom. Very professional & courteous to me. He made sure I understood the process & went above & beyond during my time there.”
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“Such as easy experience. No issues. Good deals. Friendly customer service. Explained everything to me in detail. New phone came in super fast and they transferred all of my data with no issues. Highly recommend them.”