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“This is hands down the best car dealership I have ever been to. First class service and a very relaxed buying experience. Tony and Nicole were excellent and will do everything they can to get the best deal for you. After being a sales manager at a dealership, I am very hesitant where I go to buy a car or truck. However, I would not think twice about going to Carena Motors again.”
“I didn’t think I was able to get a brand new car but sales consultant Ahmad from Bedford Ohio. Made it happen . If you are having bad luck other places. Please I recommend RightWay”
“Layth and the whole staff are great. If your looking for good work at a fair price come here. I've gotten cars from here and they treat me like they've known me for years. I love it and thankful for this place.”
“Yes I was there all day but that wasn't the guy's fault. They helped me get out with a car as soon as humanly possible and I'm so grateful for their help!”
“I came to North Coast Mitsubishi Bedford and worked with Malik S. All around great customer service and a very easy process for a great vehicle! 10/10 experience!!”
“First time purchasing from enterprise sales. Awesome experience. Danny and his team helped me find the perfect 2021 car within my price range and credit score. They made sure that everything was perfect and to my liking. Would definitely recommend car salesman Danny.”
“I typed a bunch.I accidentally cleared it.I was guilted & pressured & put on the spot to make a good review as she sat & watched me.So I’ll leave it at this…Jada spoke to me like I was delusional, a child & like she knows better than me.When I hear something needs a repair, I know it needs one.Even if I hear the slightest scrape, I know what I hear.When it’s a very loud engine, something isn’t right.& you don’t get to tell me I don’t hear it.You don’t get to openly attempt to embarrass me.You don’t get to throw your arms up at me when I get anxious over getting a car I am putting about 5+ years into a commitment with & spending $20,000.I ended up getting the car with the really small scrape.& guess what?I’m not delusional, Jada.The car is shaking braking at over 40MPH.I told you I drive around autistic men every day & you spoke to me as if my concern for safety was “overrated”.& then when I sign for the car, she doesn’t explain GAP beforehand so when she shoved $120 extra in my face a month & I get blindsided & anxious over more money than was originally told about, she gave me this long, blank stare.I shouldn’t have been caught off guard.She should have explained it before the fact.I would have done so much better with the guy that was originally supposed to help me.Love the car, because I am the one that chose it.Didn’t love the experience.I already had an extremely rough day & a long process to drive 2 hours up to Cleveland for this after work & another 2 hour drive back down to go to another shift immediately.I could have just picked a car from down here.I didn’t HAVE to choose my business there.I could have drove another direction.She needs sensitivity training or anger management or just training in general.I understand she wasn’t feeling the best herself, but if this is the approach you take to make money & get that commission- she doesn’t need as big of a cut she’s getting.Do better, Jada.& it would have been way smarter to have not pressured me into the review before we continued.Because now that the “non-existent scrape” exists- I will have my car in the shop all day tomorrow & have no way around to work & my appointment, unless I have $400 on hand to get a reimbursement on a rental.I won’t have a car, when I got a car because I needed a car, because of something that I told you was there.Who’s delusional now?The 2 guys that were working at the time were kind, obviously professional, people.I do enjoy the car.I am grateful for the warranty.I do not appreciate how Jada responds to her customers.The 4 stars are for the 2 guys & the car.The -1 star is for Jada.My review before this was BEAUTIFUL.One of the best reviews you would have ever received.Now you can see what a bad review looks like.”
“Bought a "like new" looking Jeep Laredo here. Great price. Staff was super friendly, especially Darryl and the finance guy. So far, so good. It was an easy buy all around.”
“Steve is a stand up guy. I had a slight problem with a vehicle purchased by my son and he bent over backwards to help get the issue resolved. Thanks to the excellent customer service. That’s hard to find these days!”
“Monica was very sweet over the phone and in person. She listened to my situation and got me approved and I was able to drive off the same day. Thanks so much Monica! :)”
“I didn't know these people were so awesome Great services friendly beyond reason thank you everyone for your amazing service and one more thing I LOVE MY CAR!!!”
“They had a great price on the car we wanted and offered us a great price on our trade in. And when they wrote up the deal the charges were very reasonable and there were no junk charges. All in all a very easy and pleasant experience. I will definitely go back and buy here again.”
“It was a bumpy transition at first, but it needed up bringing an exciting day. We waited a year to find our Trailhawk and found it in Indiana. So we had it shipped or transported to the Cleveland store and they took real good care of me and my husband. Thank you for all your help and finding what was missing in our trailhawk and making sure we received it. We Love our Trailhawk!! ”
“Haven't bought a car from here YET, but definitely will when I'm in need! These guys are super professional and have a great selection of cars. This place is highly recommended for your next vehicle!”
9AM - 8PM
310 Broadway Ave, Bedford
Used Cars
“The lifters went out in my 2021 Scat Pack and they gave me 0 problems on getting it diagnosed and fixed. unlike other dealer’s. Stephanie in service was great and kept me up to date on the whole process.”
“Shamikita was absolutely wonderful. She made this a simple and enjoyable process. I traveled 2 hours to get a car and she had everything ready for me all I had to do was sign and pay. Truly went about and beyond..I HIGHLY recommend going here and seeing her.. very welcoming personality on top of the. I'd give 10 stars”
“Dominic is very professional and honest. We have bought 2 cars through Dominic. I couldn't be more pleased with his willingness to help. He is very knowledgeable and strives to make the customers experience a good one. Prices can't be beat for the quality of cars DM Motors sells. We will be life long customers.”
“I came into Elite to look at a Nissan I met with his son then the Owner Authur ! Both were super polite n very informative! Everything was done very professional! I very very happy with Elite cars n the staff! They let me test drive n answered all my questions n I had a lot ! I appreciated this caring business!
Happy ?”
9AM - 5PM
4213 Lee Rd, Cleveland
Used Cars
“They are friendly and attentive. They try really hard to satisfy any concerns. The mechanic is not there every day but he does have a regular consistent schedule.”
“Brandon Stroum and Eddie Oracio from Jay honda assisted us in the recent purchase of our pre owned honda crv. Brandon was instrumental in our decision to purchase this vehicle. He was extremely knowledgeable regarding the vehicle and answered all of our questions. He was a pleasure to work with.”
“Had a really good experience with Fidelity Auto. Bought a car 4 months ago and haven't had any problems with it. Staff and salesman were friendly and straightforward. Received a call a couple of weeks after the sale that they were sending the title. Got the title a few days later. If you detest buying cars like I do, I'd recommend giving them a try. Very reasonable to work with.”
8AM - 5PM
8228 E Washington St, Chagrin Falls
Used Cars
“These guys.... Don't go anywhere else, period. They replaced the entire cooling system on my old pickup truck in one day. They knew I was in a rental and got me in last minute without an appointment. Personable, professional and knowledgeable staff. Seriously, don't go anywhere else, ever.Service: General repairs & maintenance”
“We purchased my Kia Soul from Fred 3 yrs ago. Got a great little car at a fair price from a honest man. Before I drove away in my new car Fred had me drive across the street to gas station & he filled up my gas tank. That's the kind of man I want to do business with.”
“I called interested in a car and Brian sent me photos of the car from his pov, showed any little flaw and was very honest about the car. It was a 5 hour car ride from me so I didn’t want to get there with any surprises and he made sure I knew any little thing I could about the car. I would drive 5 hours again just to do business with him again. He called the next day to make sure we made it home alright also, which really says a lot about him and the company. He really went above and beyond and the car is amazing. Thank you so much.”
“I was having a battery drainage issue that wasnt the battery and the mechanic had it fixed in an hour. I highly recommend streetsboro auto sales the service was amazing.”
“I’m not purchase the car in over 10 years I met a guy name Wayne. They made things real easy for me got me to the numbers that I want it and gave me a great riding vehicle. I will buy from them again and again.”
“Honest, trustworthy, straightforward car buying process. I bought a car from here out-of-state (PA). I had found it online and it looked like it could be the perfect vehicle. Initially, I was a little skeptical of a small used car dealer, but once I met Joe and saw the vehicle I knew this was a better option than most large scale dealerships. He is straightforward, honest, and seems to value integrity and quality service over making a quick buck.
When I went to see the vehicle, he was able to provide me with the physical paper receipts from the Audi Service Center and other shops where the car had work done, as well as a Carfax and vehicle history. This alone put the vehicle well above others I had been looking at, and left me confident I was buying a quality used car. The price was very fair, and there are no ridiculous fees or any underhanded tactics, what you see is what you get! The price of the vehicle was fair, and it was a nice bonus that brand new tires had been put on in preparation for the sale.
When we discovered a climate control switch was missing (which was in the original listing photos and mystified both of us) from what we both assumed was a previous test-driver stealing the switch, he immediately ensured that the switch would be replaced if I intended to purchase. He also had the car detailed before I had purchased it, which was above and beyond! It was something I was planning on doing anyways and now don't have to worry about. It was made apparent to me on multiple counts that he truly cares about providing a quality car buying experience.
I was very happy with my car buying experience, Joe was friendly and accommodating, and helped make the entire process a breeze. If Colonial Auto Sales has the vehicle you are looking for, I HIGHLY recommend checking them out!”
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“At Cleveland Auto Enthusiasts each car is hand picked for their customers. The owners take immense pride in getting individuals into their dream cars. They will never send off a customer in a car they wouldn’t drive themselves. Overall honest and easy to talk to.”