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August 2023 by Denise Danker
There was no wait. The teller was very friendly, helpful and knowledgeable.
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February 2023 by Mike Zivny
My wife had the best experience at this branch today. Karla went above and beyond helping with the wire transfer. She explained everything, she was fast and friendly.
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August 2022 by James Moore
Great customer service
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April 2022 by Jake Wiedemann
would not schedule a wire transfer due to low staff at location.
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October 2021 by Anthony Kerkan
Absolutely abysmal customer service. Refused to assist me in making a transfer, despite being a longtime customer. Manager stood there and basically told me too bad. Horrible.
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August 2021 by brian kerkan
Absolutely abysmal customer service. Refused to assist me in making a transfer, despite being a longtime customer. Manager stood there and basically told me too bad. Horrible.
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January 2021 by Alex Barnes
The servos is good
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November 2020 by Smart Consumer
tim the manager at Twinsburg location was EXTREMELY rude. he literally jumped at me before listening to my concerns. Perhaps he did not realize that PR and customer concerns should have been his foremost goals. The rest of the staff were not too bad. I am going to switch my account to Huntington Bank ASAP because of the unprofessional behavior of the above individual who didn’t seem to care about my business and who lacked managerial skills expected of him. I am sure I am not the first one who got a terrible service given the poor rating of this pnc branch.Thank You!
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October 2020 by Maur Lyde
My husband has received the worst service at PNC Bank in Twinsburg. Carla was his Bank Teller, she was rude, rushy and cut the Camera Off through The drive up line while he was still there, and had more questions for her. Didn’t even make sure he was all set. Absolutely horrible service and the branch manager tries to justify her actions. Unacceptable. My husband is black and doesn’t surprise me he got treated this way. I will be writing to corporate. She needs to be fired.
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September 2020 by Craig Hoffman
PNC Bank has extremely exorbitant fees! Be sure to ask about them before doing any banking here.
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March 2017 by D T
Always use the drive thru .Cheryl is always pleasant and processes my transactions quickly
