“Became acquainted with Rich over 15 years ago when I was selling advertising. I have bought three mattresses from him. The first one was a pillowtop that lasted almost 15 years and he was less expensive than the other two places I looked it. Plus he delivered it for free. Most importantly, he is honest. On all three occasions, he could have sold me a more expensive brand name mattress that would have been several hundred dollars more for essentially the same coil count, build and firmness. But with a brand name. Plus, he made the process and explanation simple and straightforward, and they were flexible in the delivery time so I didn't have to take any time off work; That's why I go back.”
“Angelo was so helpful helping me find the perfect mattress!! I went in for a particular sale, but he ended up getting me a BETTER mattress at an insanely good price. His transparency and knowledge were greatly appreciated . Mattress delivered one day after ordered. Thank you again!!!”
“Nicest staff! Sales team are extremely welcoming and very knowledgeable about the types of mattresses! Nick was the best! Great personality and works hard for his family!”
“I purchased a bed here for my wife and myself. After that great experience, I bought a bed for my sons and daughter.
Jenny was very helpful and knowledgeable about what I was looking for. Awesome person. She made the experience for and entertaining.”
11:30AM - 7:30PM
10333 Northfield Rd, Northfield“so very nice and kind. This is a store that you must come to if you’re looking for furniture. The guy was very sweet and accommodating to everything that I asked him to do for me.”
“I cannot say enough positive comments about Denny and his customer service for me. I was unable to make it to the store in person and he helped me over the phone to set up a quote for two mattresses for my daughters who are moving to college and was so informative about which mattress might be the best. After I was able to review the quote, I was able to pay securely online and set up the best delivery method for me because I don’t have a truck, but anyway, Denny, thank you from the bottom of my heart for making this purchase and this experience so positive I hope you get a super bonus this year for being so helpful to your customers !!!!”
“Susie did a fantastic job helping us purchase a new reclining leather sofa and loveseat. She presented us with several budget-friendly options and was truly a blessing!”
“We were welcomed at the door. We were shown and told where the couches were. We were asked a couple of times if we needed any help. But left to browse. We were finally ready the salesman was very friendly very helpful answered all our questions. Even showed us another option. We know the pricing was very good. So we went ahead and ordered. Helpful about letting us know approximate delivery to the warehouse and approximate delivery to our home. He did offer us an extended warranty. We had ordered all of our cabinets from North East Factory Direct ed with the gentleman who helped us then with the design and are very happy with the quality of the cabinets we got. The price was very good also.”
10AM - 5:30PM
3656 State Rd, Cuyahoga Falls“When you walk in there's a sign that says "you're going to love us" and we did!
We've lived in the falls for a very long time and never came in until about 2 weeks ago. 4 visits later with the most helpful friendliest sales staff you'll ever see (hi Joe and Tiffany!) we bought a new dining room set and all new furniture for our living room. We couldn't be happier. We'll have to find reasons to go back!”
“I absolutely love Sheely’s! This is my second large furniture purchase from them and all the items are wonderful. Brian M. was my salesperson on both occasions and went out of his way to make sure I made the perfect selections to complement my home. The delivery was top notch both times and I would highly recommend Sheely’s to anyone that is in the market for quality furniture!”
9AM - 4PM
16925 Park Cir Dr, Chagrin Falls“Have been trying to put together an EOS mattress DIY….. would like more info….. but getting someone to call you back is between slim and none….. either business is so great they don’t need more…..or company not around for much longer…..either way…… NO ONE ever calls you back….. 3 times I tried….. hope you have better luck than me……great product….. horrendous customer service……… after speaking with JC….. and figuring out my situation…… I am changing my review to a solid 5…… fantastic response…..helpful in every way….. thank you JC……..”
10AM - 7PM
9778 OH-14, Streetsboro“One of the kind ladies at the Streetsboro store let me know that I had some $140 in Rewards Dollars that were going to expire soon. She didn’t have to do that, but because she did, we got a nice set of sheets from Sleep Number. Those sheets are excellent.Streetsboro is not the closest store to us, but it is the one that we choose to go to.”
“Heard how amazing they are from friends and family. I stopped in and met Rich. He was wonderful. Helped me find what I was looking for and set up delivery. Delivery guy, John was great as well. Wonderful experience and we love all 3 bed sets the 2 headboards we purchased as well. Thank you so much for making this painless.”
10AM - 8PM
4974 Darrow Rd, Stow“Always our place to get our mattresses! Great service, prices, products and friendly people to help you! :) we've been buying from them for the last 15+ years. Highly recommend! ✨”
10AM - 8PM
8266 Golden Link Blvd, Macedonia“I just moved to Cleveland and I needed a new mattress. I went to this store during the tax free week in Ohio and the first time I went I was upfront with the salesperson that I will not be buying a mattress today and I was really just browsing. He fully understood and gave me just a quick overview of the mattresses that I could select from, and tips on what to look for when choosing a mattress, and then he really just left me and my partner alone to try a bunch of the mattresses on our own. Sales wasn't pushy or trying to sell me a mattress on the same day which I really appreciated, and whenever we had a question about the mattresses he always gave straightforward answers that got to the point. I ended up coming back a few days later after trying out mattresses from other stores and the sales representative was very to the point, didn't feel like I was being sold any additional add-ons on top of my mattress purchase and I walked out of the store with getting what I wanted and nothing extra. I scheduled the mattress to be delivered about a week and a half later (even though they had a delivery date available much earlier), since I was waiting on a bed-frame from IKEA to be delivered first. Delivery staff was very straight forward and professional, and respectful towards the my house, they were able to setup the mattress on my bed-frame for me. All in all a very straight forward and comfortable sales experience from The Original Mattress Factory. I went with a Queen Orthopedic Extra Firm (I'm 6'3" and 200 lbs) and it provides great support for me as a side sleeper and it came at a great price as well for the quality of the mattress. The mattress feels like the mattress I tried out in the store and I've been having a good nights sleep since.”
“My wife and I had a wonderful experience at Casper Pinecrest today. We were able to try out the mattress and adjustable frame we were looking to buy, and an employee, Lilly, helped us pick out pillows. We were a bit worried we would be pressured to purchase today, but Lilly just sent me an email with everything we had talked about getting, so we have some time to think about it and make sure we’re happy before we move ahead with our purchase. Overall, I am very happy with our experience and I’m so happy we took the time to stop in and try out the mattress and frame. It makes me feel a lot better about such a big purchase.”
“The prices are great and the people who work there are very kind and helpful they always have a sale going on I came in to buy my 2 kids beds and they had such great prices I bought me one to we love our beds I would recommend them to everyone. Thank you mattress king”
“Easily the best used an new Matress dealers in the city I got two fulls an a king from them I was in a tight spot but somehow planet Matress made sure me an my kids slept good an comfortable that night. The customer service was excellent an I got my stuff delivered same day very fast thanks Planet Matress”
10AM - 8PM
23100 Broadway Ave, Oakwood“My sister and I had the pleasure of visiting the Oakwood location. Salesman Reggie was polite, knowledgeable and very professional. He was completely committed to finding the perfect solution to our needs. I highly recommend Reggie!”
11:00 AM - 7:00 PM
6141 Dunham Rd, Maple Heights“All the shops and restraints good.the Jamaican restraint has good food too when they feel like taking your order.came in today was completely ignored,another customer came in and was promptly greeted and waited on.i had been there a few minutes.”
10AM - 6PM
5389 Northfield Rd, Bedford Heights“Absolutely love this place. Great prices and many different payment options. Usually I do the layaway but this time I did the snap finance option for my new sectional and it was so easy and fast. My whole house is furnished with them… bedroom sets, kitchen table, couches, end tables, coffee table, and more. Definitely recommend them if your in the market for new furniture”
Closed
1513 OH-303, Streetsboro“Did I spend 2 hours here looking at every single individual item? Yes.
Do I regret it? No and I need to go back. There were sooooo many vendors and I love Disney and there was a ton of that! There was a Trump stall so literally why... But other than that useless stand, everything else was stellar”
“The most wonderful furniture place. My only complaint is that I didn’t know about them sooner! Mike is excellent! Reasonable prices, quality pieces, and I can sit back and “grab an iced tea” (in the words of Mike! Lol) and have them DELIVER and ASSEMBLE and do all the labor/dirty work. Love this place! Going to furnish my entire home here.”