Giant Eagle Supermarket is a grocery store offering fresh, high quality foods at everyday low prices. It provides a wide range of products and services, including fresh produce, household essentials, deli, bakery, an in-store pharmacy, and grocery pickup and delivery. Customers can earn rewards on every purchase with the myPerks loyalty program. Reviews note instances of good service, with one customer wowed by an employee's gracious and kind assistance during a busy time. The store is generally described as clean with decent stock and prices. However, several criticisms are mentioned. The store looks old and lacks certain features like a salad bar, especially when compared to newer locations with wider selections. Some shelves needed restocked, and there can be a heavy fish smell. A common complaint is that there are not enough cashiers or self-checkout areas, and the customer service area needs a makeover. Experiences with staff can vary, with some employees providing excellent service while others demonstrate unhappiness and poor customer service.
