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June 2024 by David Barnes
Easy self service access.
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April 2024 by Lavontae Hawthorne
This needs to stop like seriously fedex just really needs to shutdown at this point!! I paid a lot for my package & gave them my email & phone number for updates it was suppose to come the next day after i ordered it they never came & they never once said “hey your package is going to be delayed “ or nothing . Then on the app it’s says it never left the building but when i call them they said it’s out for delivery
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April 2024 by Kewal Acharya
Delayed my order twice and when I called to check my order they just hang up without even talking
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March 2024 by Phillips Deutschm
Bait and switch of a company. UPS is better.
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March 2024 by Richard Cwalina
This FedEx really blows every time I take a package there I electronically measure and weigh them they charge me in overage every time no matter what package I take them the people behind the counter act like they do not care and and the young men that work there are very unprofessional
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December 2023 by Tiffanie Austin
This is the worst fed ex location ever! Every time i have a shipment being delivered by this facility my package never arrives to my door despite saying it was delivered. Thank god for ring cameras because the delivery driver said it was delivered but he never walked up to my door at all. Now I have to file another claim on this facility. I don’t know if the delivery drivers are stealing packages or just too lazy to deliver them but this is the 2nd time my package said delivered and never reached my door. This facility needs to be shut down and investigated.
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August 2023 by Larry Evans
Loved the great customer service.
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July 2023 by Matt L
My package was on its side when I arrived for pick up. Clearly labeled fragile with arrows pointing up. Got home and sure enough it was broken. Thanks guys
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June 2023 by R Alladi
The staff was extremely helpful in figuring out my problem and getting something printed on time. Kian was exceptional with his attention and customer service. Thank you very much.
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February 2023 by Nodir Yoldashev
Awful customer service that i have witnessed the first hand today is not what i expected from such reputable company. I did not know that FedEx employes ppl that are careless to their jobs and customers. In particular, Quinne was acting very rude. Long story short, when i suggested not to be rude and call for the manager she strongly suggested to leave without giving her manager's contact information or any references to her full company credentials so i can follow up on this incident. Management should be looking into this and dont let the FedEx reputation get destroyed due some unprofessional employees. Meanwhile, i suggest to avoid this location and take your business elsewhere.
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January 2023 by Henrietta P.
Everytime I'm looking for a package delivery, I get a " delivery exception" notice saying I wasn't available! I've been waiting all day and just found out it's not coming until tomorrow ( hopefully) I can't speak for other FedEx locations but the one in Twinsburg, Ohio sucks! I wish I could request UPS delivery for my shipping order cause They are always here when they say they'll be!
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September 2022 by Jess Jacob
Rude staff.$15 expedite fee for printing seemed unfair when there was no other customer in the store. Never coming here again.
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September 2022 by JM
Terrible place. People there don't know what they are doing, don't even know what they are talking.
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August 2022 by Sassy&Salty Melisa
Kyle was great! He explained my shipping dilemma clearly and helped accordingly.
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June 2022 by Sassy Melisa
Kyle was great! He explained my shipping dilemma clearly and helped accordingly.
