Citizens
Banks
Hours:
8968 Darrow Rd, Twinsburg OH 44087
Hours
Most Recent Comments
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September 2023
Opened new checking and savings account because my old bank didn't have branch where I was moving.Was told no fees if a deposit was made monthly.Charged checking account fee even though I made savings deposit as advised.Am removing my money and closing accounts.
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October 2022
Do not finance your HELOC with Citizens. Within 6 months of refinancing they have increased their rates a full 2%. Literally a bait and switch tactic.
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March 2022
No customer service. Rep at branch told me I would have to come in just to have a banker simply call customer service on my behalf since I don’t have 60min to sit on hold myself. No matter what time of day or day of week I call customer service, it is 45-60 min to talk to anyone for ANYTHING. So much for switching banks!
More Comments(5)
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Twinsburg, Ohio