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June 2024 by Cassidy Walker
We had Marissa help and she gave us excellent service. Made us feel welcomed and had a great attitude. Helped us tremendously and made it a very pleasant visit!
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April 2024 by Melora White
Best experience ever at a Verizon store!! Coop was our sales person at the Troy OH location and she was amazing! Very knowledgeable and personable!
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March 2024 by George Conaway
Nonstop texts from various numbers and emails offering more things I “forgot”.
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February 2024 by Amaya Jackson
What a GREAT experience! Marissa was so knowledgeable and helpful. She was transparent throughout the process and also very friendly. Coop and Alex were there during the entire upgrade and added some additional information to make me feel 100% confident in my switch to Verizon!
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February 2024 by Stephen Monath
Cooper (I think that’s her name) was very helpful and was a 10/10 in regards to customer service! Very rare now a days and especially from someone so young! Good for her!
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October 2023 by Kimberly Allison
Marissa is absolutely the best! Her attitude towards me was a delight. She really does know what she is doing! I 100% recommend her! I will be back in the future when I want to upgrade again. Go to her for everything Verizon!
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September 2023 by Sheila
Excellent customer service from Marissa! She explained everything in detail, and was kind and knew what she was doing.
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September 2023 by William Foor
Good people work at the Springfield Ohio store.
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August 2023 by Lindy Chaney
Great service!
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August 2023 by Brandy Jones
Great customer serviceBut NOT A CORPORATE STORE
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August 2023 by Happy Theory
Had an older iPhone that presented a lot of challenges during the upgrade. The Verizon team at this location took the time to make sure everything transferred and worked properly. A++ service!
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August 2023 by Amy Rose
Super experience while visiting this store. Marissa was very knowledgeable and helped us “oldies” really understand what we were doing and answered every question we had. Need Verizon help? Marissa’s your girl!
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July 2023 by Craig
Great place To buy a new phone.
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July 2023 by Aidan England
Amaya and Marissa were extremely helpful!
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July 2023 by Rickie Moore
I Left the store happy and better informed about using apps even got notes to go!
