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October 2023 by Opal Rigsbee
Very thorough vets. The techs and workers in general are very nice.
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October 2022 by Michael M.
We've been using these guys for years. They are great with kids and they are great with pets. They also kennel the animals so when we need to take a short trip we can know that our critters are gonna have good care. They follow up well, they are caring and capable. Location is really nice too, centrally located and easy to get to quickly.
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March 2022 by Jo B.
There is absolutely no where else I would take my fur babies! The staff is amazing and Dr Davis and Dr Knight are incredibble! I know my pets are like my children and I rest assure they are in the absolute best care! Jo Dee Beinker
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February 2022 by Mary G
Pretty good vet. They are really busy tho. They do care about the animals. Boarding is so so. Depends who is doing the boarding care.
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December 2021 by Barb M.
Hey all of them are extremely nice to me and my dog. My dog Gary loves to go in and see everyone! He especially likes to board there and I don't think he cares if I ever come back or not. hahaha anyway! excellent people really know what they are doing, and during the first of Covid, the main doctor even came out to each car to talk to each of us. I was very impressed! They care about each animal, and they care about the owners too! A great vet with a personal touch!
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October 2021 by Helen C.
We took our 2 dogs here for their annual exam and vaccines after moving from Chicago. Over $600 to have two healthy dogs examined and have their booster shots done at 4 years of age. Nothing really great or remarkable about our visit. We had an outstanding vet in Chicago so we tried to have realistic expectations. They didn't have any of the extras we were used to such as automatic nail trimming or treats. So for that visit it would've been a 3 star. Where the 1 star or less comes into play is when we really needed to see "their" vet who had all their I formation to see one of them when she was in pain. Our little dog (12lb) just weeks after having their exam had problems with her dewclaw. It looked swollen, like it was possibly growing into the pad. I called and got Mark on the phone. He was very rude. Apparently, I am not the first customer they have lost partly because of interacting with Mark. When I went to post this I read other reviews and saw at least one other who had a negative experience with Mark. He immediately told me my dog would need anesthesia. I explained I would rather have someone look at her first before making that call. I didn't think it was that serious. Then he preceded in telling me I could bring her in for a nail trim anytime. I again explained that I just needed to schedule someone to look at it. She seemed to be in pain. I requested to have a time where I could call back and speak to someone because I didn't like the way I was being treated. He was very rude. He wouldn't give me an answer and hung up on me. I decided to send an email to avoid dealing with Mark & see when I could get her in to be seen. The response was the earliest they could see her was in 2 weeks or I could drop her off to be seen in between other animals. Basically, they have nothing set up to see your dog if it's sick other than waiting 2 weeks or stressing your already not feeling well dog out by leaving her there alone in a cage to be seen in between other animals. No option to wait with her to be seen in between other dogs. Not even waiting in your car. Needless to say, I called another vet. The first place I called was able to see her the next morning. The dewclaw was indeed growing into her pad. A problem that would've been avoided if Troy Animal Hospital had cut her nails properly when we were there a few weeks earlier. A problem they caused and would make us wait 2 weeks to have fixed. It did need a veterinarian to care for it but no anesthesia and definitely not just a nail trim. I regret choosing to initially establish Troy Animal Hospital as our vet. They caused harm and weren't there for us when we needed them to fix it. I however am glad that out of all of this, we were able to find another vet that is more professional and provides the extra TLC and smiles for our furry loved ones when we go visit.
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July 2021 by S L
Excellent staff! Great job every time we bring our puppy for a visit. Thank you... Please buy all your Wonderful employees lunch once a month. Cheers!
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February 2021 by Eric Wogoman
They mis diagnose and dont do whats needed has been the reason 2 prized hunting dogs has died and they charge for more then they do the female shouldnt even be a vet shes very unprofessional and id never refer her or this vet to anyone
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February 2021 by Laura R.
I used to love bringing my dogs here, but last time I was there and I had to call 4 times to let them know I was there for an appointment outside and not many working in the front like usual. Wish they had a better wellness plans too :/ Also, There is one receptionist lady that is SO rude and you can feel her pass judgement when she asks questions about your pet and seems very cold and has no empathy.
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December 2020 by Julianna Miller
Ive been to this vet off and on for several years and the service has been okay not great but not terrible. BUT TODAY.... I got to my appointment 15 minutes early and waited in the patient room for 40 minutes AFTER my scheduled appointment time. The visit was short and sweet when she finally did come in & not at all worth the price tag. Though I’m glad it was short because my dog and I both wanted out of there ASAP. Her reason for being late was spending too much time with o
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October 2020 by Christina Welker
Great vets! They have a lot of knowledge for exotic pets. I trust them with my rats and rabbits. And my doggy too.
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October 2020 by Lawrence Schoelhamer
Did an awesome job with my Marshall Ferret Phineas. Very professional and friendly and the staff is also funny! Thank you for taking care of my baby.
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August 2020 by Chuck Z.
This is my only vet I care to go to for Archer, my beagle mix! Courteous, professional and awesome service
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June 2020 by Jim Rogers
They were wonderful! I am a long haul truck driver, and I bring my dog with me. He had a reaction to a new medication he was on, they saw me as soon as I arrived and were able to treat him within an hour.
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June 2020 by Pat Odom
I will always recommend this vet! A team who truly cares and knows that our pets are family. I had to make a hard choice and put my dog down the other day and you handled all my concerns and tears so wonderfully! And thank you for my beautiful flowers!