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February 2024 by Gig Fredendall
I tried calling the store in Troy at 8:45 am but was placed immediately on hold for the “next available associate” to answer. I had a very simple question about shredding services at this location. No one ever answered after 7 minutes.
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December 2023 by William R. Miller
I went there today to buy supplies. I found what I needed. I went to the checkout lane that had the lit-up light there was no employee. I waited for 5 minutes. No employee ever came. While I waited, I searched on Amazon for the supplies and found them cheaper. While I was waiting another lady came in with an Amazon Return. As she walked in an employee walked up and greeted her and and told her to goto the register next to me. As I continued to wait a clerk came in and took her her Amazon return. I clicked purchase from Amazon and left. The end result was Amazon received a purchase and return and Staples received nothing. This is not a good business model
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September 2023 by Mona Gazala
Print center staff did a great job.
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July 2023 by Rock
Thank you Kelly for making my order right! I appreciated your kindness ❤️(Blow up their phones)
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July 2023 by Joan Roberts-Swank
My experience has been great. The employees have always been friendly and helpful. Meanwhile, my husband had an unfavorable experience in a different area of the store when I was in Printing. He went to the men's room. He said someone had written on the wall ( I think on the "this was cleaned" chart) "don't you ever clean in here? He said that it was absolutely filthy. So, he told a clerk and met with an unfavorable response. Then, he asked that it be reported to a manager-- to which the clerk said "it won't do any good." When he asked to speak to the manager, she once again said: " it won't do any good. "I can't believe my husband didn't keep at her to get the manager. So, I am not giving Staples 5 stars. ( I can say that the day before the Ladies room was clean).
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May 2023 by Lucas Carey
Bathrooms could use a little TLC and the bathrooms are hot
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February 2023 by Helen Sharpe
clerks were helpful in helping me find what I needed.
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January 2023 by Ethan Fee
Today I purchased an Apple Pencil online from this Staples location using the same-day 1 hour pickup. Online it said there was one left in stock at this location so I purchased it right away. I then got a confirmation email telling me that it would be ready in an hour (keep in mind I live thirty minutes from this store). Anywho, an hour later I roll my happy self on up to this location and let the store clerk know that I was there for an item pickup of an Apple Pencil. She then proceeds to tell me that they had to scratch that order and were actually out of stock. I never received an email about this development and it would have been nice to know before driving 30 minutes out of my way to get it. Very poor communication on their part!
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December 2022 by Jamie Powers
Great service. We stopped in to exchange a router. Dylan N. ensured we had the correct one this time. We needed a router , modem combo with multiple ethernet ports. Dylan went out of his way to give us additional info to help get it set up. We also returned our Spectrum equip. because it was insufficient. Way to go!
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November 2022 by Vianne Clark
Most items in stock. Associates were helpful and cheerful. Will return if in this area.
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October 2022 by scott wert
Great selection to meet all of your office supply needs. I love staples brand printer paper. Great store I am so glad I have one near me!
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October 2022 by Phoebe Allen
Great employees, great store. I came here when I was visiting family a while ago to pick up a phone case and a few other items and the cashier was very polite and helpful. His name was Alex, I believe. He made sure he answered all of my questions and made my experience as good as possible. I'd definitely come here again!
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September 2022 by K S
Stopped here 09/13/2022 to check on four items. For being an office supply type store, they did not have any of the general items on my list! No wonder people are resorting to ordering online. Prices are higher here from my experiences, there are occasional times when I do shop at Staples.
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September 2022 by Abbey Stapleton
I got some pages printed for an upcoming party and although the quality is nice- the prices aren't justified. I had no idea it would be $45 to cut 60 pages in half! Ridiculous and that price doesn't even count the prints!
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August 2022 by Abel Jr
I like to go there. The staff is very nice and attentive.