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February 2024 by Katherine Cunningham
Fabulous business ?And their vetinerary clinic is amazing... they truly care about your pets
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February 2024 by Rita Knox-Ferguson
Petco is a great store and has plenty of options.I often need help to find something or have questions but it's usually hard to find help.Could buzzers in certain areas get help to come?Everyone is short handed but, we still need to find help.
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February 2024 by Stacy Brodwell
Found exactly what I needed, friendly people. Little expensive tho
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February 2024 by Bryan Alpha Wolf
We went to Petco on 2/7/24 at 5:29pm to get a refill of kitty litter an the price of refill was supposed to be $12.99(for refills)and we got charged $14.99(for new).The person who cashed us out was Jeanette and she was extremely rude and disrespectful especially when she was arguing with us about it's not a refill bucket when it was. We mentioned to her before she scanned it that it was a refill but she never listened and said that it's a brand new bucket when it's not. The mark for the bucket shows that it's a refill bucket. We called the store to tell them that we got charged wrong an the worker by the name of Kris answered the phone said they couldn't do anything. We've been there multiple times and they always got the price right or they fixed the price when we say something. This service that we had was absolutely terrible that we called the 1-888 number on the receipt and talked to customer service representative. We haven't heard anything about it yet but something has to be done.
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February 2024 by Mrs. G
Always nice to me
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February 2024 by Gayle Futrell
The customer service is always excellent. I went in for bird food, I have four birds, three different breeds. The gals who helped me out were very well versed. I love Petco.
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February 2024 by Monaka Ridgway
They always have what I need for my lizards
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January 2024 by Kylynn Hoover
Very disgusted with the poor care to their salt water fish. Went there today and found two dead clownfish in a tank, along with one dying. In a completely separate tank there was an already deceased fish being eaten by hermit crabs. Due to the color of these dead fish, you could most definitely tell they had been there for an extended period of time. Not to mention most of their bettas are in very poor shape.
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January 2024 by Jordan Anderson
They had two beautiful white and black clown fish that I wanted but had two dead, one dying and one sick in the same tank. Very poor care.
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January 2024 by Cathy Johnson
Purchased Purina pro plan today plus dog toys
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January 2024 by t bake (Teri)
Great Petco, good size, so they basically have everything your pet needs.
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January 2024 by Pamela Williams
An associate stopped and asked if I needed help. She thoroughly explained the different products I was looking for. Very helpful!The cashier was very nice also! Refreshing to find that now a days.
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January 2024 by Aambur Kinney
Absolutely no customer service whatsoever. You can follow employees to get help and they run off into the back rooms.
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January 2024 by Leanie Fogle
Friendly knowledgeable staff
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December 2023 by Nancy Anderson
I was there today ! The customer service it is real bad ..One girl did help used a tag machine for my pet ..because I never used it before ..after I was done there was 4 ppl standing at the cashier ..I ask one question about the tags it was in a package I couldn’t open because it was too hard to open I asked for help and one of the ladies grabbed it from my hands so rude ..before I knew what she opened it so fast ..as if I did something wrong ..I ended up throwing the package away me being upset ..the ring that goes to the tags was in there trash after ..I got home .so upset .ppl need to treat ppl better.