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September 2023 by Christopher Phelps
As as I walked in I was helped immediately... Came looking for something specific ~ settled for an option, and was able to return when finished for refund
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September 2023 by Chris
As as I walked in I was helped immediately... Came looking for something specific ~ settled for an option, and was able to return when finished for refund
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September 2023 by Steve Miller
Helpful staff, competitive prices.
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August 2023 by DZ302
Always a great experience. Very knowledgeable, friendly, and helpful employees, prices are typically the best among competitors. Military discount is appreciated, never expected.
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May 2023 by Ben Anderson
best cost for car parts in Troy.
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April 2023 by Brian joseph
Do NOT trust Scottie. He's a THIEF and a LIAR! Get a receipt whenever you leave something with him.
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February 2023 by Tim Beck
Was just there guy at counter wouldn't help me but sure help a black guy. You sir are sorry.
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January 2023 by Tim Francis
Good prices and parts availability. Has a loyalty program that emails coupons for cash off next sale. I've had really good experiences here in the past.But.......Based on two trips over the last couple weeks it seems like a staff turnover may have occurred. Obvious new guy was supposed to replace my battery. He didn't understand negative cable comes off first or righty-tighty/lefty-loosy. Even when I asked, the other staff made no effort to help him - just called him a derogatory name and walked away.Sucks when co-workers would rather cop an attitude and ridicule instead of helping one another (and the customer.) Where is management to hire someone that obviously needs training and then abandons them to flounder?With several other parts stores in town there's no reason to come back and tolerate this type behavior. This is an example of the staff taking a perfectly good store and driving a repeat customer to the competition.I will go to elsewhere the next time I need parts.
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November 2022 by cheyndak88
Very helpful. Added my oil in the car.
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October 2022 by Douglas Manson
Few employees smelled of achol and also seen a visible beer can. This is not a place for beer or liquor. Not professional at all. I'll add photos soon there coming
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October 2022 by Maddox
O'Reilly's has my business for life. Always friendly and helpful people there. Very knowledgeable.
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October 2022 by Marjorie Watts
Great customer service, very helpful with the part I had to order. The part was there when they said it would be.
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October 2022 by Chris Swarts
The last manager was very professional and helpful!She went above and beyond the call of duty!
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July 2022 by Christy Leigh Wilkins
O'Reilys in Troy, Oh was exactly what it is suppose to be. A friendly guy that helped me w/ what I needed. I had told him my car stalls in the middle of me driving. He brought his equipment out and tested it. While I thought it was fuel injectors and have been buying fuel injection cleaner, come to find out it needs coils and spark plugs for the 1st, 2nd and 3rd. $250. Ugh! However, I did buy myself a couple air fresheners for my car ?Anyway, my trip was fine. I will be returning tmrw to get what I need if I can.
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July 2022 by Zeff Moreno
Had to get a part for my brothers truck and they had it in stock no one else did