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April 2024 by Jim Castle
Jordan was a solid guy. Very helpful in my purchase.
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March 2024 by Laura McConnell
We were very satisfied and Anthony was helpful! Highly recommend Mattress Firm in Troy!
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March 2024 by Blake Moore
Too good
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March 2024 by Lori Shewman
Trew worked hard to meet all the requirements I had. This was my family's 3rd purchase from this store. Highly recommend
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March 2024 by Dawn Chapman
Great customer service!!
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March 2024 by Stacey Scott
Christian was friendly and knowledgeable. He was patient as we tried several mattresses and asked questions. We settled on the perfect mattress and can’t wait for it to be delivered! I highly recommend this store!
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February 2024 by Joshua Wheelock
Sales associate knew exactly what me and the wife’s back needed just by the description of how we felt and slept on a nightly basis top notch service my back is extremely happy
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February 2024 by Debra Spurlock
Trew helped me find a perfect mattress and I could not be more pleased with the experience…! I had not bought a mattress for 11 years and he was more than helpful with no pressure whatsoever! What a great employee to have working for your company. I would highly recommend your store because of Trew….
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February 2024 by Chris Perkins
Great customer service. They will always have my business. Trew and Christian both were amazing at customer service. They both made sure they answered all our questions (we had many) and allowed us to spend as much time as we needed to compare and change what we wanted which we also did a lot of as we were unsure. Any questions that they did not know the answer, they would look it up or call to confirm that they were giving us accurate information. I felt like they weren’t pushing us to purchase anything. They wanted us to feel comfortable with our decision. This has been the best costumer service I’ve experienced in a while. And they need to be recognized for everything they do.
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February 2024 by Caylin Berton
Walked into the store with no idea what we wanted. Trew D. was very knowledgeable and helped us find the perfect mattress. He never pushed us to go outside of our price range, he answered all of our questions, and honestly made the whole thing comfortable and fun. Trew gave us the best possible experience. Could rave about him all day!
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February 2024 by Stephen Berton
Trew did a fantastic job helping us through the process of find the right bed.Very helpful, kind and a great positive personality
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December 2023 by Cyndi Grube
The staff is very nice and knowledgeable. They were patient and answered all of our questions as we tried numerous different mattresses. The purchasing process was fast and easy even with financing our choices. The sale was great too.
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December 2023 by Jill White
Great people to work with, great prices and great quality for the money. Proves you don’t have to pay thousands of dollars for a great night sleep. And a full refund if not happy ?
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November 2023 by NANCY Hiser
The staff was all very helpful and professional. Prices very reasonable. Looking forward to our temporpedic mattress and pillows being delivered.
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November 2023 by Mark Mills
This is our 2nd mattress we have bought from Mattress Firm. Thanks to sales lady have us great service. She was great!!