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July 2024 by Candy Garland
Very unorganized. I had my prescription filled, but had to look for it for greater than 20. It was not where suppose to be. If my insurance didn’t give of only CVS, I would go elsewhere .
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June 2024 by Shannon James
Allways making sure my prescriptions are right
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February 2024 by Tony Allen
Always a pleasure to shop here at CVS. Employees are always friendly and I also like the pharmacy. Nice and clean and usually have what I’m looking for.
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October 2023 by Jennifer Goltzene
Thanks for making the transition into retirement an easy one. The new card transferred over, the vaccine was covered and I was vaccinated in less than 15 minutes. Way to go Troy CVS!
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September 2023 by Ivori Reed
I've been using cvs in Troy for years and for good reasons! They're always friendly and on time as much as they can be and I don't ever have to worry about a prescription being short (like cvs in Piqua, sooo many times it was ridiculous) and they updated their automated thing when you call, I don't even have to talk to a live a person to get my scripts refilled and they make it super easy!!! Loving you guys!!
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September 2023 by WitchyOne
No real complaints it's a great place but the last few times I tried to call the phone doesn't ring and I can never get ahold of anyone. Is anyone else having this problem? Other than that been going here for a few years now and haven't had any issues.
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July 2023 by Fred Henman
Rude employee
If you don't like the job leave !!!!!
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July 2023 by Kylie Burgin
I was in the pick up line for 30 minutes. That is extremely unnecessary.
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July 2023 by Jeff Boyer
No bathroom, and rude about it. Try walmart and Walgreens instead.
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July 2023 by LANETTE BERGER
Always very busy but they usually get it done
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July 2023 by T J
Went to get a flu shot; no one else was in line. They told me I had to schedule it when I spoke to them at the desk. Oh so I don’t cut in front of all of these people that aren’t here? No I won’t be back
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April 2023 by Samuel Nation
Yolanda was very friendly and professional. She made my transaction easy and seamless. Her smile made my visit very welcoming and genuine. I appreciate the service I got on the retail side! Thank you Yolanda!
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February 2023 by Angela Fodale
Atrocious. If you wait under half an hour (after your prescription is already ready for pickup), that is short. Also, if you are in line when they close (inside or in drive thru), they will not serve you.
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January 2023 by Kyle DH
Called in a prescription refill at noon. Arrived at 530 to pick up my prescription. Was informed there was a problem with my refill. Informed attendant that I had 2 refills left. Attendant claimed to have no knowledge of refills, for he was the drop off attendant. I must see the refill attendant.I wait in line for 15 mins for refill attendant. She informs me that because the attendant I spoke to last month put in a request to my doctor that hasn’t been answered to change the amount I am given to a longer time period that I will have to use what I wanted all along, my next refill.I return 2 minutes before closing. In the drive through line I am behind another customer. When the customer in front of me pulls away they close the window and completely ignore me (the remaining customer who arrived before closing.I return inside and am met with bars and glaring statements that the pharmacy closes at 7. I have to explain the long story you have just read and am made to beg for the pills that make my stomach acid not make me throw up all over the place in the mornings. I will never purchase anything else from this store. I was put out without my medicine because of an unwanted attempt at CVS’s request.Attendants try to pretend they are professional medical associates then cartoonishly close the windows when the people that need the goods they supply unfulfilled due to employee incompetence.
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January 2023 by RICHARD G
In store Pharmacy service is great - If you try to talk to a pharmacist or tech - be prepared to camp out.I have never waited less than 40 minutes for someone to answer.
