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November 2023 by Tasha Fergerson
These guys had my vehicle in and out in a day. Explained every last detail of what needed to be done before they even did it and then when they were done what was done. They were very courteous professional and polite. I would definitely recommend anyone to go here. Pricing was very fair as well.
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September 2023 by Michael F.
Work done here is supervised by the owner on site. Phil Ray is the founder and owner of this shop.
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September 2023 by Jess Welbaum
Been going here for 25 years. They always do good work and stand by it!
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August 2023 by Katherine Peterson
My grandfather always told me that a trustworthy mechanic is worth their weight in gold, and I think I have found a goldmine with Absolute!!I was referred to Absolute after needing a water pump and timing chain/belt replacement. I was incredibly impressed with the entire process. I was told when I dropped my car off it would take a while because there were other cars before me/parts to be ordered, and was thankful for the clear communication about that. I was also informed regularly when it took longer than expected, and was so grateful that they were so thorough with the car. The price was comparable and fair to other mechanics, and I felt that I could trust them right away. I intend on using them for any other issues I have and for routine maintenance on my vehicle. I don’t think I could have asked for a better experience.Services: General repairs & maintenance
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August 2023 by DZ302
New to the area. They are located near me, talked to them a few times about work I didn't want to do. Very friendly and courteous, you should give them a try.
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July 2023 by Jesse Short
This place is great Brandon always takes great care of are vehicles
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July 2023 by John Dexter
Worst experience ever. Made an appointment 4 days in advance to make sure parts are available. Day of drop off car and get a call from them asking when I'm going to drop the parts off. 4 hours after I dropped my car off. Obviously zero leadership in this place. No one knows how to conduct business. Oh yea, and their excuse, "we are having a bad day" . Trash!
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April 2023 by The Frog King
Amazing experience. I was so upset and discouraged after having my check engine light come on again in my 2017 minivan. They were highly recommended to me by my son's best friends mother and I am so glad I took her advise. We had a great experience with them many years ago with our old van but was advised to go to a different repair shop that my work used for our current one. I wish we would not have taken that advise. The staff at Absolute was very honest and knowledgeable. They will definitely be our go to for any future repairs. If only all shops had the integrity that they do.Service: Auto engine diagnostic
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April 2023 by Dj Nunya
Brandon was seriously amazing!! Blew my engine up, and he helped me figure everything out, ended up suggesting I call the dealership and what do ya know, it had an extended warranty and I got it swapped out for free! These guys are honest and skilled .
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April 2023 by Abbigail Vogann
I kept chasing the issue for months replacing parts myself. I finally had enough and took it here and Brandon helped me out! Wonderful service and fast and great quality work!!Service: Auto engine diagnostic
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February 2023 by Nathan Adkins
I appreciate how quickly I was taken care of and the quality of work done was impressive
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August 2022 by Jacob Neubert
My fiancé and I were heading back to Ohio for her bridal shower when we noticed our car started to make a really weird noise when turning the wheel. We were already 5 hours away from home and decided to press on.Absolute Automotive was to our rescue! After calling multiple shops, none of them were able to get us in last minute to make sure our car would not break down during our 8 hour drive. Absolute Automotive was conveniently placed in the path of our commute and was very understanding of our situation. They were able to get us on the schedule right when we were passing through the Troy area.When we arrived, they were extremely friendly and got started on the car repair right away. We were back on the road in less than an hour. The price was already great considering the situation!I highly recommend them if you are in the Troy area. Very professional and extremely helpful!Services: General repairs & maintenance
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July 2022 by Dan shafer
Absolute Garbage auto service would be a better name in my opinion…. I dropped off my truck on June 29th to have four new tires mounted and balanced, and to get a four wheel alignment. The tires I provided were slightly bigger than stock. Due to this, I was concerned about rub against the steering knuckle and associated close hardware. After completion of work on July 1, I asked if there was any rub. The service writer reported that technician hadn’t mentioned any. I left the lot after paying and drove 5 miles to my friends house. During my drive I realized the alignment was not done properly. After stopping, I happened to have the wheels turned to the far left, and noticed the zirk fitting under the upper ball joint was gouging the inside sidewall of my driver side tire to the depth of 1/8th inch, affecting the integrity of the tire. At that point, I loosened the zirk fitting to get it away from digging into the sidewall. I also noticed that my “drop off” and “pick up” mileage reported by the shop was only 1 mile…. Not nearly far enough to drive a car to check the alignment… As it was the start of a holiday weekend, the shop was closed til Tuesday. After correcting the placement of the zirk fitting, I continued driving the truck, and within 40 miles of driving, I heard a loud bang underneath the driver seat pan, and immediately lost power steering. As the steering system is part of an alignment, I suspected deeper issues with the work they had performed. I dropped the truck back off Wednesday morning, and waited for a follow up report from the shop. They contacted me midday the FOLLOWING day, to report that I now had problems with my brakes… They side stepped the issues I brought up, and were completely unwilling to work with me to rectify the issue they created by allowing the truck to leave the shop with an improper alignment and rub/gouge in my brand new tire, as well as suspected new steering issues related to work already performed and paid for… They refused to properly align it, stating it couldn’t be done without power steering, and refused to mount a new tire of MY purchasing if they would cover the cost of labor. At this point, the technician taking responsibility for the work, Brandon, told me to leave his shop and that he no longer wanted to do business with me. I kindly asked for a refund for services that were not rendered, and he declined. So now I’m processing a credit card dispute…. What a fantastic experience!!!
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July 2022 by Micheal Fletcher
Great place to get your car fixed
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June 2022 by Teach Tech Productions
Do not I repeat do not take your vehicle to this location. Brought my vehicle in to have it repaired took little extra time to have it fixed no issues there understandable Took it to Walmart in Troy Ohio to buy wiper blades the vehicle began to overheat after having the radiator replaced. I had just purchased the vehicle right before bringing in the vehicle. I asked them to repair and look over the vehicle and inspect areas of need. In driving to Walmart I left the vehicle running while I went into Walmart. The vehicle died! I had to replace the battery in the Walmart parking lot. Not once did “Mark” or those that inspected the vehicle mentioned I need a battery. They sent someone to help us and as my wife waited in the car the individual told my wife they to jump the vehicle multiple times to have it repaired. Yet failed to mention I needed a battery at all! In bringing the vehicle back and attempting to find out what was wrong . The vehicle was leaking coolant I asked them to fix it and fix it right. I just got a phone call stating that it would be another $500 to fix the coolant fan which caused the overheating!!! I’m not happy with this business and those in need of a car repairs BEWARE of this business!!! ***UPDATE*** Brandon is taking care of it!!! Thank you thank you !!!! THANK YOU SIR!!!!