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“John at this Verizon store was phenomenal in customer service and working with us to get our phone transferred over. John’s attitude and patience and determination to do what is best for us as customers puts him head and shoulders above any other customer service we have ever experienced. Thank you, John! YOU ROCK!!”
“Severely cracked the screen on my 2020 iPhone SE and was able to get it replaced at Eastside Wireless for $55 plus got a new screen protector at check out for $10. No appointment needed and they had it fixed within a handful of hours. Three weeks later and I have had no issues with the replacement screen. Highly recommend coming here. Beware newer iPhone screen replacements cost much more (up to ~$300)”
“I was treated so well at this Verizon store when I purchased a new iPhone. Cody was very helpful and professional throughout the entire purchase. I highly recommend them.”
“Lindsey was fantastic! Lowered my overall bill and issues with my wife's phone resolved and arranged to take care of my elderly mother who lives out of town.”
“They are awesome best price and service for the people by the People and great customer service , they flash my iPhone 13 promax from spectrum to Verizon Netwerk with a good deal Venus is the best store in Dayton Ohio 937, If you need your phone flash or unlocked or fix just come to my homey Venus he will get you together thank you Venus⭐️⭐️⭐️⭐️⭐️”
“The customer service that was provided to myself and my son between Monday,yesterday and today was top tier. Every associate I dealt with was so kind, understanding, and compassionate. They went above and beyond for my family and they don't know how grateful I am!”
“Best store visit. TRUTH From Ross was refreshing! He was respectful and attentive to me.I recently Paid off a phone that I had gotten through cricket. I decided to get a new phone. I was looking for the Samsung 23 ultra. I called several of the cricket stores in the area trying to find this phone. When i called one of the stores the employee told me they could order it. If I just wanted to come in and get one. So i was on my way when I was still calling area stores. So I called spoke to ROSS an employee there. He tells me they can not order it and that they no longer carry that phone and to call him back and let him know if they do ?. I got there HE HAD LIED to me! to get me there. When I got there in hooes of me buying an alternative phone! I left!I called Ross back Ross back and he said to come in and would hook Me up. He promised to be as truthful as he can be. I told him I just wanted somebody honest.When I get there the store is a really nice store.He's very polite, Friendly and very nice. He knows his products AND knows them well!Hhe knows what all of them are capable of. He was so much help me choose which one was best for me. he hooked me up with a good case and a charter brick that I needed for this specific phone. He's very intelligent.He watched my price so to stay under thr amount of money. He was very economical.He knew where to stop on the amount to keep me going to the next tax bracket.?He taught me things that I didn't know like, I didn't know that you have to use original cord that came with the phone or it voids your phones warranty. ROSS was an excellent salesman.with me. He is really really good. And Honest and very respecul.that's hard to find! AND He told me if you have any questions call him. And he MEANT it. He explained a lot I didn't know and different features. He explains things really well.I also got everything at a decent price. Not the phone I wanted but I'm OK with this alternative. And case. So Please, please if you're buying a phone. Go to this store and ask for Ross because knows his business. I highly recommend going there anytime you want to deal with cricket. I am in Xenia but it was worth the drive to need anything.A+ Seller Highly recommended That's the only place I'm gonna go from now on. Ross makes it worth the trip.”
“Thank you Niecy so much for knowing how to do your job and being so polite while doing it I is a Metro T-Mobile customer really appreciate you and all you do thank you thank you”
“The young man behind the counter was very nice. He held a sim card for me until I was able to get the shop to pick it up. He immediately installed the card and updated my phone. I didn't even have to ask. I appreciate the excellent customer service.”
“I bought an iPhone 11 from them about a week and a half ago and it’s very nice.! I had a problem with the screen glitching and he replaced the screen for me free of charge! They’re very good people with amazing deals and will help with whatever you need!”
“I bought a phone from another location and they did not help me with transferring or getting me a case and setting up my phone. I came in and the young lady was so helpful and got me right. If you need a new phone this is the spot if you want to be set up right”
“Last week I went into the Kettering AT&T store to get a new phone. Ahmed worked with me to get me the phone I wanted, yellow iPhone 15+. He also recommended AT&T fiber Internet. Additionally, he set my new phone up for me - I struggle with technology. Ahmed was awesome . . . very patient and very kind.”
“My man is an absolute gangster with the phones, helped me get thru a tough situation with calm professionally mannered business mad absolutley made me comfortable”
“Hector was very helpful in finding me the best deal! Staff is overall very friendly and knowledgeable, would definitley recommend this location to anyone looking to switch to AT&T!”
“Best cricket I've been to. Under a new owner by the way. Great customer service all around. Could not be happier. Was very informative and polite as well. Would recommend 10/10”
“Me and my husband will only go to this location. When we go in it's usually the same guy who we both absolutely love that's there working. I don't know if he's the owner or if he just works all the time but he takes care of us EVERYTIME with whatever we need weather it's a new phone in our budget to lowering our bill even after adding a line and service. Because of him, this is the ONLY cricket we will go too. We send all of our family here as well.”
“The girl that helped me was okay but I wasn't happy about the fact I couldn't call out on my new phone for 48 hours and had to pay an extra $25 to turn it on”
“I've gone in a couple of times and every time he's always nice. He was super nice and understanding once when I needed to use different forms of payment.”
“Excellent Customer Service and Accessibility
I recently visited this MetroPCS store to assist my disabled brother in switching his service, and I must say, it was an exceptional experience from start to finish. The store itself was not only accessible but also impeccably clean, creating a welcoming environment.
Mufteh, the representative who assisted us, went above and beyond in providing top-notch customer service. His knowledge, patience, and courtesy were truly commendable. He took the time to understand my brother's needs and offered cost-effective recommendations tailored to him.
In an era where personal interactions are often replaced by automated processes, Mufteh's dedication to genuine customer care stood out. He exemplifies the value of face-to-face interactions and made our visit memorable for all the right reasons.
If you're in need of phone service, I highly recommend visiting this MetroPCS store and asking for Mufteh. You won't be disappointed. Thank you again, Mufteh, for your outstanding assistance!”
“They have a lot of deals & nice phone. They always keep phone on every class. From the really cheap phones to most expensive phones they have in stock. They never charge anything extra. Sam & Alex they both are really nice with customer.”
“Thank you very much, I had a problem with my service, and it was solved quickly, Omar, I thank you very much, (he speaks 3 languages ??) I recommend your attention, efficient and helpful. I'll go back to the store. att Juan Carlos.”
“Outstanding service from Rony at 1625 n main st. He is expertly guiding me to Samsung A25, which has surpassed all expectations. Smooth process, great phone. Highly recommended.”
10AM - 6PM
6953 Miller Ln, Dayton
Mobile Phones
“If I could give this gentleman more than 5 stars, the sky would be the limit! After multiple back and forth messages...he was still so patient with me when I arrived at the store. He showed me phone after phone (and even phone cases) looking for the right fit for my needs. After losing my phone, it was such a relief to leave his store with my life back in my hands! Thank you, T!!!”
“I was in this store after visiting several other Metro Pcs stores, I was helped right away. Mon and his father, who ran the store, were super helpful, kind, and very respectful. I definitely would recommend that anyone who uses Metro to definitely use this store as their place to go! It's well worth the great customer service!”
“Used to love seeing the American flag hanging when I was over the road trucking. Heading down to Florida for vacation, I didn't see this one quite well enough to make it out, but thought "China?". Didn't make sense why anybody would do a thing like that. Heading home, I saw it again and realized it's Turkey and they are showing support for the thousands killed during the recent earthquakes. Good on them!”
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“I went in today and the young gentleman Kash with the K ? treated me with up most respect asked me what I was looking for and he also pays attention to detail knowing my favorite color without me having tell him I was able to get everything I wanted in record timing Thanks Kash appreciate your service today definitely recommend 10/10”