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“Went well! A guy named J.R. Stanley assisted me with my visit today, and it went amazingly well. I am a new member and I was helped in the best way possible. There was also a woman working the orange “Member Services” desk, who was working hard to give everyone the best service possible!”
“The ladies working in here are terrific. So professional, polite and friendly. People’s First Savings Bank is a great place to bank. All great people working there.”
“Been with this bank since 2013. I have never had one problem with them. Customer service is awesome and friendly. I’ll be with this bank as long as they are in business.”
“Thanks. Online banking with a small local bank. It used to be American Savings bank. But Valley Central ate them and closed one of their locations in Middletown. I had three overdraft charge fees once because I wrote checks and sent them in the mail and they bounced because of the delay in cashing them I didn't calculate. I don't write checks anymore. But if you set up automatic payments online the they'll send a check in your name automatically.”
“I love my experience at this Branch. Everyone is friendly and helpful and it's in a great location. I feel my money is safe here and my savings is making a lot more money here than it did when I was at a different bank. It is a horrible feeling of having your bank account hacked but if I wouldn't of been hacked I wouldn't be at the best bank now.”
“On my last visit I had some previous issue with a teller at this location. I spoke with the Manager Summer who was nice an explained she would look into my concerns.Today my visit was Great, Summer helped me an was very experienced, knowledgeable an courteous.Thanks Summer!”
“Paid off a car loan in just a few minutes. Professional, friendly service. I have been a satisfied customer for many years. Will always turn to GECU for financial needs.”
“I have banked at GECU for 3 years. I’ve had no issues with them. They gave me a good interest rate on a vehicle purchase and a personal loan. I have no complaints.”
“Had an excellent experience and service. From the all center with Adam who found the info and prepare the documents I needed in less than 10min to the office in West Chester where they were so polite and had all ready for me.”
“This is going to be a very honest review. I don't even bank with KeyBank but my husband has a credit card through them. Let's start with the bad and end with the excellent. The 1-800 customer service people suck. My husband was being hospitalized for some time and I called to pay the monthly amount. Even though I knew all my husband info, had the card in my hand, they would not take my payment, put on hold mulitple times, finally they speak to my husband, he tells them it's all good. 47 minutes later, after giving my ss#, BD & cell number, they let me make the payment and said no problem for next month. Next month (still suck), I would not allow me to make a payment & I only wasn't making a payment I was paying it off of a couple thousand. 45 minutes later, I hang up on 1-800 #, drive to this branch and walk-in the lobby and just say "ok can someone please just take my money? I'm sorry but your 1-800 # sucks and all I want to do is give you money? NOW EXCELLENT PART: Tonia Plair came out from behind her desk and goes up to the front counter and so friendly and accoumidating as if I was at her house stopping by for coffee, and took care of everything and even made me laugh during a time my husband was very bad and was a tough day for me. Love this woman, needs a promotion or a raise, both would suffice as well! 3rd time to make payment, can't find Tonia's card, call branch. Carson Vrzal picks up. I had to take him back to a far away land of one month earlier. Excellent customer service again, great attitude and sense of humor, gave me the payment info and all end with my world a better place today! He saved me the the 1-800-suck customer service team - if that's what you call a team because it takes - "Individual commitment to a group effort - that is what makes a team work, a company work, a civilization work" - Vince Lombardi once quoted. Tonia, Carson and the inside team at this branch are the 1-800 # chaos coordinators, and they rock in my eyes!”
“The ladies are just as nice as can be! They even greet you by name. Everyone who I have interacted with there are so nice and professional. There is a man who is sometimes behind a desk and sometimes doing teller Drive through. I wish I could remember his name!! But he is always very kind.”
“Dawn is amazing and I wish everyone did what they said they were going to like she does. She helped me with an ongoing problem in less than 30 minutes and had great communication!”
“I love this bank!!! The tellers are all super friendly! My husband had been banking here for quite some time and we decided to create a joint account. Tyler was great at explaining our best options, setting up our account and the process was relatively simple. I never have had a problem with direct deposit and the check deposit option on their app is awesome!! I definitely think we will be banking with fifth third for life!! :)”
“Came in with an odd problem and very stressed out. Our tellers name was Vanessa and she did a great job getting us caught up and was very pleasant. It was a high point in an otherwise rough day and I was happy to be helped in the way that we were. Thanks!”
“This place is a diamond in the rough! Joe is awesome, Julie is awesome, Suzanne is awesome, Sheri is awesome, I love the people and the personal attention you get when you go there is priceless! Five stars!!”
“Whitney was Great! She was professional, efficient and explained all that I needed to know! She is also quick.. my loan was approved the same day because she made it happen! Great job!”
“Michael went above and beyond! From the very beginning of working with Michael, he explained everything in an easy to understand way and talked through every step to help with our finances. We couldn’t recommend him more and will continue to work with him. Thank you!”
“I’ve had loans from other institutions before and they are usually slow and painful. My experience with Emery was very pleasantly quite the opposite. Great rates, very fast loan process, and the loan coordinator was very responsive over email. Fastest turnaround on a loan I’ve ever had. Would highly recommend Emery to anyone looking for great service and rates.”
“Been banking with FFB for a few years now and always a great experience. This specific location is incredible and a pleasure to chat with the bank tellers while I'm there.”
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“Once again, Brittany spent time reviewing several family accounts and making terrific recommendations - always a pleasure and very comforting to know there is a banker just a short distance away who is so knowledgeable, personable, and professional. Thank you 5/3!”