-
September 2024 by Vincent LaMarr Smith
Service has come a long way ....some drivers need customer service workshops and training
-
September 2024 by Robert Stinnett
Any system that takes over an hour and a half to get someone across town is a failed system.
I have to walk a mile just to get picked up at the hub. Absolutely worthless.
-
August 2024 by Invader DJ
You Gotta put up with Way to many homeless people and wanna gangs there's a ghetto apartment right across the street you have to go through a lot just to buy a bus pass ?? I thought it would be much nicer compared to the rest of downtown ? they definitely need to clean it up ?
-
August 2024 by Laura Lamberson
Buses ? are on schedule and they’re clean.
-
August 2024 by Sandra Heebsh
Hub is nice outside is not
-
August 2024 by George Thomas
Would not recommend unless you are that desperate. Rude and unprofessional staff. Will not do service with employees who yell and belittle you.
-
June 2024 by Stephanie Chandler
Some of the people who work there are nice and helpful.
-
June 2024 by Alucard Bird_of_hermes
Unreliable! they will drive right by you and not stop or just not come at all, so you'll be waiting an hour for the next one (assuming that one has a better driver and will do his job).
So I wouldn't rely on or pay them if you can avoid it.
-
May 2024 by Rachel Williams
It's not as safe at all. Especially when you getting off work after 5pm and it's getting dark you got some drivers will let you sit on their bus till your bus comes but alot will not let you sit on their bus! Especially when it's cold outside they won't some will but alot will not let you. And then you get certain ones with a bad attitude if you greet them most will greet you back but alot won't like will even catch a attitude with you!
And what's worse the busses always late
And then they have the audacity to get angry with you if you being courteous and respectful .
If you want to be safe get a ride from a family member or friend or get a cab
Because the downtown area is full of hard criminals and thieves and men who assault women down there! My cousin got robbed down there back in December
They dont care at all
-
April 2024 by Daniel Brown
Nice workers but battling the mentally ill and out-of-control students.
-
March 2024 by SCOTT REHBERG
The drivers are very friendly to ride with and get you to the destination where you need to go. Tha staff are very friendly in the Transit hub.
-
February 2024 by Vici Campos
The hub needs to be open from 5:30am to 10pm. People shouldn't have to wait outside for the bus when the hub can be open
-
February 2024 by David Abron
I'm so thankful that Toledo Ohio offers public transportation. I recently purchased a monthly pass for $45. I was very satisfied with the quick friendly service and reasonably priced fares. Fares and PassesTARTA offers several different fare types and purchase options to best meet your needs when using the fixed-route and paratransit system.Pass TypeTARTA Fare StructureYouth Fare (6-18)$0.75 (No reduced fare ID needed)Regular (ages 19+)$1.50 (Free transfer tickets to use within 2 hours of paid fare)Day Pass$3 (Purchase on the bus, EZfare or at the Transit Hub).Reduced Fare*Seniors* (ages 65+)$0.75 (with TARTA Reduced Fare ID*)Veterans*$.075 (with TARTA Reduced Fare ID*)Active-duty Military*$0.75 (with TARTA Reduced Fare ID*).TARPSTARPS 1-Trip$3 (Free on fixed route with TARPS ID)TARPS 10-Trip Pass$30.TARTA FlexTARTA Flex$3 (EZFare or cash).Passes1-Day Pass$37-Day Pass$15 ($7.50 reduced fare)31-Day Pass$45 ($22.50 reduced fare).TokensNo longer accepted or availableTARPS 20-Trip PassNo longer accepted or availableChildren ages 5 and under may ride for free.TARPS-eligible riders may take zero-fare trips on fixed route vehicles.Where Can I Buy a PassPasses can be purchased at the following locations:EZfare App (Available in the iPhone App Store, Google Play and online)All passesCash fare is accepted and Day Passes can be purchased on the bus.No cash refunds. If paying by cash, any remaining balance will be returned on a ticket that can only be used for future TARTA transportation.TARTA Transit Hub (612 N. Huron St., Toledo)All passesSeaway Market (1707 Cherry St, Toledo)1-Day Pass7-Day Pass31-Day PassToledo Urban Federal Credit Union (3053 Monroe St AND 1441 Dorr St, Toledo)1-Day PassAbility Center (5605 Monroe St, Sylvania, OH 43560)TARPS 10-TripGoodwill locations beginning 1-2-24:3249 Navarre Avenue, Oregon1-Day Pass7-Day Pass2600 W. Sylvania Avenue, Toledo1-Day Pass7-Day Pass3550 Executive Parkway, Toledo1-Day Pass7-Day Pass2021 S. Reynolds Road, Toledo1-Day Pass7-Day PassWhat is EZfare?The EZfare App allows riders to purchase daily, weekly or monthly passes online or through their mobile phones here.Choose TARTAThe EZfare app supplements all existing fare purchase locations and options.The app is designed specifically for public transit users – meaning once a ticket is purchased, it is available even without an internet connection, so riders without data plans or limited data plans, are always able to travel.Can I add Cash to EZfare?Cash can be added onto your account by visiting any VanillaDirect™ Retail Location.How can I use EZfare?To ensure a smooth ride, every time, check out our TARTA tips and other EZfare resources in addition to the following:All Reduced Fare/TARPS passes require identification prior to boarding.Don’t activate your ticket until just before boarding the bus.After activation, weekly passes are good for unlimited rides for 7 (seven) days. Monthly passes are good for unlimited rides for 31 (thirty-one) days from first activation.A device that has mobile application capabilities (i.e. smartphone or tablet) must be used to present an active pass if the pass was bought online. Laptops may not be used to present an active pass.No refunds or exchanges are available.Tokens are no longer accepted.Last Updated on February 6, 2024SIGN UP TO RECEIVEMOBILE ALERTSDetour and route updates sent directly to your mobile phone. To stop receiving text messages, reply LEAVE TARTA to the next message you receive from TARTA.
-
February 2024 by Jerod Dockery
Herded like cattle totally treated like an animal not like a human told to stand in a certain spot because the guy was mopping the floor.
-
February 2024 by Matthew Marsh
Horrible customer service, they can't follow the specific detour around the construction. One day they follow the detour, next day they decide not to and make people miss the bus and be late to work. Absolutely nothing positive to say about my tarta experience. Most of the drivers are rude, I've had them drive right past me and act like they never seen me standing at the bus stop.
