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November 2023 by Rachel Jakubiak
Nice, clean, very big! Ladies only area. Kids only area. Sauna, pool. Very friendly and helpful staff.
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November 2023 by Betty C.
I wouldn't even give this disgusting place 1 star if I had the choice. The memberships are ridiculous, it's filled with old people, it is disgustingly filthy, stinks, nothing inside is taken care of, locker rooms have roaches in them all the time, they let homeless people in to use locker rooms, putting members at risk, the pool will make you sick as well as the hot tub, enter at your own risk. The owners, management staff and employees do not care about any of it and will avoid complaints. Avoid this nasty place like the plague.
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October 2023 by William Wallace Pye
I think it’s great! Clean, affordable, spacious, and lots of equipment. I go for the Sauna, hot tub, and pool. Personal training included with your membership.. if you have questions ask for Brandi. ?
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July 2023 by Patrick Austin
Going to this gym for about a year now. Clean, friendly staff, popular equipment is always open because they have a lot of bench presses and cable machines. They have one of everything. Love it.
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July 2023 by Delilah
Promised a free month trial and received a contract and was charged on the first day. The gym is gloomy and melancholy. Half of the machines are broken at all times. The prices are continually changing without notice, and bet on being charged twice in a month.
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June 2023 by Klonzo CL
The last several times I brought my daughter to the Reynolds location there was no one in daycare. She ends up sitting next to me while I work out. I call to cancel the service they aren't providing and they say she's under contract so I can't. She further states that they're in the daycare all the time. I guess the implication is I must be making it up. Been working out here for years. Super disappointed.
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May 2023 by Haley
A bit pricey if you sign up for a short-term contract but overall a nice place to work out. Staff is friendly and the pool is warm. The hot tub is also really nice.
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April 2023 by Kayla Molander
They tried to send me to collections when my card expired during the pandemic and they had been closed for 3 months. They never called to ask for a new card number, and never tried the transaction a second time. I just received a letter saying my transaction bounced and I was headed to collections. I never went back, even when they reopened because I was so disgusted.After they strong-arm you into a 3-year contract, they also force you to sign an automatic renewal, so they will NEVER stop charging you, which I assume they'll send me to collections again when my card expires again next month. I would recommend writing them a stern email demanding that they stop charging your card before your membership expires, then file paperwork with your bank to stop the payments immediately before they try to take you to court and destroy your life for $20.
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April 2023 by suleiman jama
Stay away from this gym because their contracts are a scam. They lock you in for a ridiculous timeframe with the idea that you can easily cancel if you move away. I was supposed to do 1 year and now its 3years, I moved away and nothing.This gym is terrible. The equipment is outdated and poorly maintained. The staff is good. Save yourself the trouble and find a better gym. I would not recommend this place to anyone.
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April 2023 by Retta Henry
Canceled our membership in February this month they decide to take out dues without permission. I spoke with 2 different people that had horrible attitudes regarding my REASONING for canceling saying that their hours have been the same since we signed up as well as " you can try to get your money back" steph AKA Betty fly, and Dan AKA Dan why. Giving false names and talking down to me about needing to cancel our member ship because we no longer have the means to go to their gym. Steph would not give her name, I had to call back and get her name from another associate Dan who started to give her name but was instructed by her not to give her name and then gave me the name Betty fly. I have NEVER been treated so poorly, not to mention that their gym has male trainers giving inappropriate attention to teenage girls in the WOMEN ONLY area.
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April 2023 by Flule S.
I have been a member for about six months. There are not a lot of friendly people here including staff members. There is always equipment or the pool that is under repair or malfunctioning. The weekend hours are terrible. Much needed cleaning is neglected. On the other hand, it is cheap and close to my house and usually not crowded. People come and go as they try out other facilities so you know get to know many of them. The tanning and nutrition bar (protein drinks) is a real plus.
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April 2023 by Joshxyxxf Wandersee
Getting pretty dark there just like the whole of reynolds corner they’re taking it over
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March 2023 by Lea Petee
Giving a 3 when it could easily be 5.The Reynolds location is more low key but still has great variety of equipment and spaces. I do have a lot of complaints regarding their maintenance and cleanliness.Lots of dust everywhere, and its particularly the thickest inside the ventilation grates of their ceilings. Their vent shafts in the bathrooms/locker rooms are SO clogged with dust that the rooms remain humid and musty. Also the Women’s locker room smells like straight sewer..The carpet flooring in the aerobics room is gross and due for either a deep cleaning or flooring remodelmany pieces of Equipment are out of service with long down times.Lastly, the turnstile is slower than molasses and needs like 5-10 seconds to process you through.When I go to the other SF location and see how much better quality these aspects are, I don’t understand why this same standard can’t be held at the Reynolds location.
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December 2022 by Jacob Mariano
So many better gyms in the area. Staff isn’t all that friendly, dim lighting, dirty, and you need to sign a 3 year contract that you can’t get out of unless you move 25 miles away or prove you can’t workout anymore lol. Gave one star because the sauna is cool.
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October 2022 by Music Playlist
Super nice gym, lowkey and clean! Thanks Jeff for signing me up and really helping me ease into the trainings with your knowledge!!