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“I'm a new owner operator of a sprinter style van signed on the Bolt Express. Orientation was heavy on safety and light on training. The drivers that I spoke with say that it's a good company that will treat me well. I'm adapting well to Bolt's way of doing things.”
“I cannot thank Stacey and Jamey enough for all of their help and expertise!! I couldn't have done these projects without their knowledge... and patience!! Both are so so kind!!! With our daughter's wedding being three days away, these ladies made every order perfect!!! Highly recommend using this business and asking for these ladies if you have any questions with creating documents to size etc! From thr bottom of my heart....Thank You SOOO MUCH!!!”
“Damon was amazing! Helped me get my print and go order together while at the same time doing a shipment and helping an elderly lady figure out copying! 5stars for him!! I’ll bring my business here everytime just on the fact that customer service is great”
“Top notch service and very reasonably priced. I've imported two larger items from China by sea into the US. The first time I didn't use a customs broker mostly out of ignorance. I got through it but it was pretty confusing at times. This time I knew the value of a broker and used TWS, I was very glad I did. When it was all said and done their charges were $150 more then without a broker and it saved me a two hour round trip to the customs office. There are so many random documents, filings, bonds and fees that are all very specific to this industry and then there are fines from the government if you don't have everything in order. On top of that the language barrier on the other end can also add another major layer of confusion. But Stephanie was awesome and made the process very smooth, she answered all my emails usually within minutes and phone calls along the way.”
“I just dropped off a package (hearing aids). The young lady that helped was great for FedEx the customer. She asked sharp questions to get the info required. Not everyone in the store knew the info and worked quickly (except spelling the last last name).”
“The attendant that helped me was very polite, which is a lost art in customer service. Every time I've visited this location they're always polite, knowledgeable and quick.”
“Even though I'm affiliated with another transportation company, I have to give a thumbs up to UPS. My daughter ordered a part for her jeep and we had to pick it up. They were friendly, professional and the part arrived in one piece.”
“A little short handed. I went there and there was 1 petite girl all by herself. I had to wait a while because she was taking care of a customer before me. Once it was my turn she was very friendly and helpful.”
“Both thumbs up. The only issues I've seen with this location are ones caused by impatient people acting like children. This location is often pretty busy, because other locations drop the ball so much and these folks pick up the slack... I've never known the management and staff to be anything but friendly and helpful (even the youngsters that lack customer social service skills which is more a generational thing than anything else.)”
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“Lost my wallet at sofo foods today one of your local drivers found it and returned it to me had some money in it he returned it all it’s hard to find good people now days I do appreciate it”