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“Of course, as many may believe also, I only planned for a short-term need. I rented at S. Reynolds Rd maybe five years or so - initially a cc large unit, then a smaller cc unit. They were both clean, as were the public spaces. I never had concerns with my safety there or my items being compromised, billing or management. When facility mgt changed, and items were needed that had not been originally requested, home owners insurance docs, new staff were courteous, offered explanation and was always willing to accommodate if requested. The move in- out-process was seamless. If a billing adjustment was needed for your "birthday" ot was handled efficiently. When I 1st move in, I had new furniture delivered there so, didn't need take advantage of the free van use offer. However, a few years later when I did and mgt had charged, I explained the situation and was permitted to use the van for free. Just a good experience with this facility and staff.”
“A very nice facility with a great layout and setup! I love the access in and out of the facility and the unit itself. Very well maintained and clean as well. The staff is helpful and courteous. Special thanks to Chris for helping me along the way”
“Kristie was so helpful! She took the time to explain everything, thank you!
I only got to interact with Debbie for a few minutes, she seems so nice and funny!
Will definitely recommend this facility!”
“Susan was extremely helpful and provided very detailed information. Made the process very smooth. Only concern is the mouse dropping inside the unit. Just moving our furniture and belongings in and praying there will not be any damage. This is the only reason for the 4 star review.”
“Very helpful and genuine people.The manger is a complete blessing I appreciate everything that he did to help me save my storage unit to so I can keep my belongings.”
“I have a small business and I'm able to keep my inventory here and I can't say enough about the Owner she is super friendly and has the best personality. I feel secure when going in all hours of the day or night! I highly recommend this Storage facility for your storage needs for personal or business related”
“I am a new customer, but based on my experience so far I highly recommend. I needed something on a rush and Mike was able to accommodate us. The storage unit was very clean. The customer service was excellent. He even told me upfront that the spot he had available was facing the south sun so it would heat up in case that was a problem. Also mentioned the unit was open waiting for the door to be serviced before he rented it out. However we needed in the same day so that wasn’t an issue for our needs. I just appreciate his honesty and he told us that before we went out. Since we didn’t need in and out of it for awhile it was fine. The prices are good and the service is excellent. Thank you”
“At first I was frustrated because they no longer have an on site manager BUT after talking to Ms Amy I am very satisfied. She is awesome, very helpful, and she explained to me the phone problems that they were having this morning.I will refer them to others :)”
“I used Two Men & A Truck two days ago. I was extremely pleased with their work. They worked very hard, never stopped, took great care of my furniture and artwork, and asked me if they had questions. They asked numerous times if there was anything else. My movers were Corey, Eddie, Adrian, and Israel. If I ever move again, which I hope I don't, I wouldn't hesitate to use this service and request these movers. Customer service, Tabitha, was easy to work with. The company called before, during, and after the move to make sure all was going well and follow up with my satisfaction. Five stars!”
“Pretty standard storage unit company,. The only thing I would suggest, or that I would like personally, is the access codes to the main gate. There are some (not using names) that to get in, it's your unit and the last 4 of your phone number. I would add anyone I give permission to enter, would be put on the list, the last 4bof their phone number told me who was there, time and all, in case anything came up missing.”
“Victor has been wonderful to work with in having my needs for storage handled and has been helping me arrange for finding a truck to move my goods cross country when the day comes.
Facility is secure and monitored by cameras, they work with you in regard to payments and finding larger units when needed.”
“Mark and his crew were awesome! They got us moved in 1 trip and we had a LOT of stuff! (3br house) They hustled hard and got the job done even under the time they quoted me!”
“Teaa was prompt, polite, and professional. Everything was ready when I arrived and paperwork was a breeze. Returning the equipment was equally as pain-free. Laney G had everything done before I was even aware that she’d begun. Well done.”
“I had an exceptional experience with this location thanks to April. She was phenomenal in helping me quickly secure a storage unit when I was facing a tough time and needing one right away. Her professionalism, attentiveness, and friendly demeanor made the process smooth and stress-free. Highly recommend!”
“April the front desk associate always is kind and willing to help. Very pleasant and meets all your needs to the best of her ability. Very professional, professionalism guaranteed.”
“I first rented a unit from this location in 2016..ending renting 2019. Kim has gone above and beyond the requirements of her job title. Stephen worked Evenwith us from time to time when we had questions. after having to come to a settlement Kim has been more than helpful. Will definitely recommend to anyone needing storage.”
“My vehicle was broken down and I needed a vehicle and the cost of car rental prices were outrageous I was able to rent a pick up truck for a reasonable price. The staff at this location were very nice and great to work with.”
“This place was VERY unprofessional. The manager that had her 1 year old child at work with her on the job was extremely rude. She would not even ask me questions or try to see what the mix up was with her employee that was doing the paper work. They tried to act like I wanted to rent a truck for theee days for $600 and then turn around and come right back. Moving a one way truck from Michigan to West Virginia for work permently. This place needs to be checked out the manager isn’t running this place professional and is not very good with talking to customers. I hope they get someone to come and see how these people are ruining U-Haul image I will not recommend this place to anyone. SAVE your self the head ache.”
“This is hands down the best Uhaul in toledo. A few of these poor reviews are about the uhaul system, not this specific store, that's not fair. Always extremely cordial and helpful. I will continue to return to this location.”
7AM - 7PM
801 Washington St, Toledo
Self Storage
“The team at U-Haul made it incredibly easy for me to set up a reservation, guiding me through the process and ensuring that I selected the perfect truck size for my needs.Their customer service was top-notch, as they patiently explained the one-way rental process, making sure I understood all the details. I appreciated their attentiveness and willingness to address any questions or concerns I had. It truly made me feel valued as a customer.”
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“Very helpful and very friendly in a stressful time trying to move from house to house. Cindy was a huge help thank you! Definitely recommend storing your items here with Cindy!”