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May 2022 by Tonie L.
Today was the first time purchasing from Oriental Rug Gallery and we couldn't be happier. Michael was very knowledgeable and very patient as he worked to help us select the right rug for our home, lifestyle and taste preferences. The rug we bought was very well made and looks amazing in our space. Highly recommend these folks for great quality hand loomed rugs.
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March 2022 by Aaron Seymour
Amazing selection of high quality new and vintage rugs. Great customer service. Hidden gem in Toledo. Highly recommended.
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March 2022 by Kateryna Derkachuk
Very kind, knowledgeable staff.Amazing selection of rugs.
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March 2020 by Julie Davis
This family run company is excellent in customer service. They respond quickly and have an extensive selection at great prices. I have used them twice over two different years and received the same quality of merchandise and customer service. Did I mention free shipping that was fast....This is my go to company for carpet needs. Michael is patient and really helpful.
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January 2019 by Tracey B.
We bought three rugs here and could not have had a better experience. The guys in the store were super helpful and patient, and the rugs themselves are stunning. We also got rug pads for underneath all three from this store; they came to our house and installed them. I definitely recommend getting rug pads for any rug you buy. I highly recommend this store!
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March 2018 by Brenda Eagles
The prices are as good as you'll find online. Can't say enough about the kind professional service I received from Michael.
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March 2018 by greg shemas
Great selection of rugs from traditional to contemporary, hands on service with great prices.
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March 2017 by Michael ONeill
This is the only place I go for rugs now. It is a family run business and they are fair with their prices based on the quality of rugs that they have. For quality and selection of fine rugs, look no further.
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January 2016 by Susan H.
I have nothing but positive things to say! I was very happy with my purchases and had the best help from the owners. This store is awesome and has a huge selection. I really enjoyed my experience here and will go back soon. Thanks again!
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December 2015 by Brian H.
I saw this beautiful rug through the Houzz App and it said it would be shipped from Oriental Rug Galaxy in Toledo OH (I'm in California) so it was a bit of a concern at first because I would be dropping some solid cash on an online purchase and risked being horribly let down or deceived. I received a call a few weeks later letting me know that my rug had shipped (free shipping, which is nice) they were pretty spot on with the expected delivery (they said Friday but ended up being Monday which is fine) The rug was well packaged but at first thought it was too small (11x8ft rug) luckily it was just folded over and wrapped. Well the rug was beautiful deep blue with a nice over-dyed effect that wasn't too over bearing, the wool rug felt of high quality and although a bit stiff would definitely soften over time (although I did need a rug pad to avoid slippage and increase durability due to having wood floors) I was very impressed with the quality and color of the rug (although a bit darker than what the photo suggested) and although a pricey rug it was the last in stock and the price was 50% less than similar styles/quality rugs.
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October 2015 by Shelly R.
The only reason 5 stars isn't my rating is the rug had some loose dirt on the back so when it was put in place some scattered about. The rug is beautiful...better than the photos. As a professional designer education is everything. Computer photos need color correction for consumers to know the true colors of the rugs. Follow up was good and thorough Delivery was fast as well. The quality of this rug is very very good.
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March 2015 by Nicholas Nassar
Oriental Rug Gallery is a great rug store that has great rugs for cheap prices in the area. I was looking at other stores in the area and found similar rugs for almost twice as much as what Oriental Rug Gallery was selling them for! I would definitely recommend this for anyone looking for rugs online and locally.
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March 2015 by Damon Cross
I purchased a $3700 rug from them. When it arrived in Salt lake City, it was not what I had expected. They refused to take it back and now I'm stuck with a rug that I do not want and out $3700.
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August 2014 by Becky D.
Yes, let's be truthful,. You used a forged receipt to establish the day I "received" it and even if that we're the correct date - after shipping it back and forth across country And an additional $100 to ship it - I was off by one day. this kind of treatment could hardly be considered consumer friendly. Stay away from these greedy folks!
