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“Mary Kimberly is always very helpful. She makes sure to fully explain things, tries to get you the best deal and offers good products! Very friendly and attentive!”
“Jason Myers was a fantastic person to work with on getting not only my wife and I our new internet package, but also helping to set up my wife's new phone/plan and helped us to figure out how to port everything to my plan once I get my bill situated”
10AM - 7PM
5129 Lewis Ave, Toledo
Mobile Phones
“Nicole was awesome with wonderful customer service. She helped me activate my phone and Apple Watch with a wonderful attitude. She made me feel welcome. This will be the only store I return to. Thanks Nicole you made my day.”
“I went into this AT&T store and spoke with Jordan the store manager just to ask a few questions. He was able to answer everything and made me feel great. My thoughts of leaving a different cell provider I had been with for 17 years were gone. I came in a few days later and transferred my three accounts over. He even stayed an hour after closing just to make sure that everything was working correctly with all three phones. If you are looking for an upgrade on your current phone or looking for a better provider stop on in and see Jordan and his team they will treat you like family. 6/5 ⭐️”
“Greg was amazing! He helped my grandparents find the best plan for their lifestyle and got us a great deal on the new iPhone 15’s! He was very informative and had fantastic customer service. We will defiantly continue going to this location and seeing him! Thank you so much again Greg!”
“We were on vacation and my fiance's phone got dropped in a river for half an hour. Once we finally found it, it wouldn't turn on, wouldn't charge, nothing. It was a couple days before we got home and were able to take it anywhere. Given how fast water damage can ruin electronics, we assumed it was done for. But we hoped we'd at least be able to get some data off that hadn't been backed up. Not only did these guys get it to the point where we could get the data off, but the phone now turns on and works as it should! It may not work forever (because we let it sit too long before we brought it in) but we were able to recover everything we needed to! I will definitely be bringing any broken electronics here in the future”
“Got my daughter's iPhone screen fixed here. Was in and out within 10 minutes. He was extremely knowledgeable, friendly and honest. If you need anything fixed, this should be your go to place.”
10:30AM - 7PM
4015 Secor Rd, Toledo
Mobile Phones
“This is my favorite cellular store. I always love to stick local and being able to have a connection with my provider. I have been a loyal customer for many many years. Sean has helped take care of phones and/or sevice for me and my 3 kids. He's patient,kind, knowledgeable and willing to work with you to”
“I had to wait 45 minutes to get service and I was the only one waiting. There were two sales people working with 2 sales and I’m waiting. The store is not accessible for people with physical challenges. I’m not wheelchair bound. However, standing 45 minutes with a cane is painful for me.”
10AM - 7PM
1440 Secor Rd, Toledo
Mobile Phones
“A man named Kyle he was a manger , but he still works there . He was really nice and helped me so much . There was some complications about something but he figured everything out and I didn’t worry another second after ! He is my go to for this location !”
10AM - 8PM
5409 Dorr St, Toledo
Mobile Phones
“This was the quickest response and repair I have an ever received. 10minutes that’s all is took to get my IPhone repaired. The owner was very kind and I highly recommend this company’s services.”
10AM - 8PM
3945 Secor Rd, Toledo
Mobile Phones
“Moe and Leo are da best everytime I go they always help me and I always laugh and leave with a smile I was in there do get my daughter a phone and nothing but great vibes!”
“Best place in Toledo for phone repair and other things also have the best prices everywhere else is about 40 to 50 dollars more would recommend him to anyone there also super fast !!!”
10AM - 7PM
3247 W Alexis Rd, Toledo
Mobile Phones
“I don't typically leave reviews but my experience here was so fantastic that I can't not share it! Huge shout-out and big thank you to JB as well as the district manager for this store whose name I never learned unfortunately, wish I could shout him out by name. I broke my phone this past week, and needed a new one asap. When I went into the store, JB was in the middle of helping a customer who was having a dreadful time trying to get her phone activated and access her Verizon account. It turned into a huge snafu and JB was on the phone with customer service forever. He was so incredibly patient and kind, and was amazing at multitasking and juggling other customers as they came in. He ended up staying well past close in order to assist this customer and myself. I needed a Google pixel, and the only one they had in stock for whatever reason could not be sold or activated. After trying to unravel that mystery, JB called the district manager who was extremely kind and helpful. The manager actually drove a phone over from one of their other stores personally the next day! As if that wasn't enough already, JB was able to save me and my small business some money on our monthly bill by getting us into the process of switching to a business account, which I had no idea was an option with Verizon. Both JB and the district manager absolutely went WAY above and beyond to get a phone for me right away AND saved me some money in the process. Also want to mention that I've been a customer at this store for several years due to the excellent customer service, Mary who moved to another location is also fantastic and I always had a great experience with her as well. I've worked in retail in the past, and been a customer at lots of stores, and this was one of if not the best customer service experience I've ever had. JB and that manager were absolute life savers, can't express how much I appreciate their help. What a way better experience than going to a corporate store. Hats off to you guys!”
“Great Employee's! Malachi was excellent in porting my number over from Boost Mobile. Definitely will be recommending this Metro by T-Mobile location to all of my family and friends! ?”
“Danielle was a super good,nice,and very helpful and I will be back to see if anything would go wrong will my phone she is very knowledgeable in all she did for me today thank you for having her on this team and she does her job professionally”
“I greatly appreciate Alvin, Manny and Mark. They kept their word and got all the pictures and text messages off my old phone that had a broken screen. ALVIN IS A WIZARD! He was able to log me into my Facebook miraculously. I didn't think it was gonna be possible. No matter where your at in the surrounding toledo area I highly recommend doing business with these guys. The best cell phone place I ever dealt with by miles past the competition. Thanks Alvin!!!”
“I have been with AT&T for over twenty years. It bothers me that these telecommunications companies do not really have to provide competition or incentive to retain you as customers. If I felt I could get a better “deal” from a competitor, I would have left AT&T years ago. That changed last week. My phone had been lost/stolen last week and I needed a replacement, the sales associate, Tim S. at the AT&T Franklin Park Mall, Toledo Ohio, could not have been more helpful or sympathetic. He got me a good deal on an upgrade, made excellent recommendations, and expedited the whole process. Great Salesman. AT&T you should give Tim S. A raise, bonus and a promotion, He just saved you a customer.”
“I went to metro in Teledoe Ohio. I am from Georgia traveling my phone broke when I went the gentleman Leo helped me sooo much he made my experience transfer to a new phone he made feel comfortable in my new purchase.”
10AM - 8PM
5848 Central Ave, Toledo
Mobile Phones
“Every employee at this location went above and beyond to help me with switching over to a new plan, purchasing a couple new devices, setting me up with WiFi, and fixing a technical issue today. I left after making my purchase and had to come back right at closing time because I was having some problems with my new phone number. When I came back right before close they treated me with the same warm, friendly, and helpful experience as when I walked in the door earlier in the day. Thank you so much for your excellent customer service. I will not go to another T-Mobile location for any problems or future purchases in the future. Jon-Luke and Ray were the gentlemen that helped me primarily with the first visit and I couldn’t remember the third employee who was equally as welcoming and helpful. I was very impressed with my experience today.”
“Stopped into laskey because my phone wasn't working and I can't walk and was very frustrated and the girl Emily helped me figure out what was wrong with my phone she was very nice and patient!”
“Alyssa was amazing! I honestly have never gotten such AMAZING CUSTOMER SERVICE! THIS BY FAR THE BEST LOCATION!! She took her time and helped me with everything! She was honestly the most helpful person! THANK YOU ?”
10AM - 6:30PM
325 W Alexis Rd, Toledo
Mobile Phones
“Great experience!!! I had the same lady twice when I've visited. She's absolutely amazing. Knows her stuff and is super helpful. Hands down recommend this location. Best experience with cricket I've ever had .”
“Alex Dieter is just an angel! He helped us a lot today in the shop to merge the phone number to another account and he is a life saver ! He was super kind, patient and friendly and I hope the management will notice it and give him some extra bonuses!!!!!!”
“I have been here to get numerous phones fixed. I've had cracked screens and I've had charger port not work on phones for me. They have always fixed my phones with no problems. I have sent people there to get phones fixed and they were always happy when leaving. This is the cheapest place I've had any of my phones fixed and still work. I will continue to go here and send my people here. They are not rude and listen to your problems and do their best to fix it.”
“I went in there to replace a phone that quit working Sunday December 12th and the gentleman working I believe his name was Antoine was super he plugged my phone in to see if it would come back so he can save my contacts while we set up the new phone and it came back to life and he took the time to transfer it over awesome service he also took the time to show me how this phone works from what I was used to. that man need a raise?”
“One of the best phone providers when comparing cost and service. Ask for Juan! He was exceptional to deal with, genuine, and very helpful in choosing the right plan for my needs.”
“Wonderful customer service! Thankyou so much to Mark and Abe for setting me up. I was in a difficult situation and they provided me with many options that would fit to my circumstance. ? recommend to any new customers!”
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“Abe was amazing! Gave me great deals, loaded all my stuff and did the transfers! I have been with Metro for 10 years and was thinking about leaving because of a bad experience I had in a KY T-mobile store. However, Abe completely turned that feeling around. AND, since I am over the age of 55, he got my WiFi cost down to $45 a month instead of $55. All I can say is, there's a reason that I have been with Metro for over 10 years.”