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“Mary Kimberly is always very helpful. She makes sure to fully explain things, tries to get you the best deal and offers good products! Very friendly and attentive!”
“Got my daughter's iPhone screen fixed here. Was in and out within 10 minutes. He was extremely knowledgeable, friendly and honest. If you need anything fixed, this should be your go to place.”
“Nicole was awesome with wonderful customer service. She helped me activate my phone and Apple Watch with a wonderful attitude. She made me feel welcome. This will be the only store I return to. Thanks Nicole you made my day.”
“I went into this AT&T store and spoke with Jordan the store manager just to ask a few questions. He was able to answer everything and made me feel great. My thoughts of leaving a different cell provider I had been with for 17 years were gone. I came in a few days later and transferred my three accounts over. He even stayed an hour after closing just to make sure that everything was working correctly with all three phones. If you are looking for an upgrade on your current phone or looking for a better provider stop on in and see Jordan and his team they will treat you like family. 6/5 ⭐️”
“Jason Myers was a fantastic person to work with on getting not only my wife and I our new internet package, but also helping to set up my wife's new phone/plan and helped us to figure out how to port everything to my plan once I get my bill situated”
10:30AM - 7PM
4015 Secor Rd, Toledo
Mobile Phone Accessories
“This is my favorite cellular store. I always love to stick local and being able to have a connection with my provider. I have been a loyal customer for many many years. Sean has helped take care of phones and/or sevice for me and my 3 kids. He's patient,kind, knowledgeable and willing to work with you to”
“I don't typically leave reviews but my experience here was so fantastic that I can't not share it! Huge shout-out and big thank you to JB as well as the district manager for this store whose name I never learned unfortunately, wish I could shout him out by name. I broke my phone this past week, and needed a new one asap. When I went into the store, JB was in the middle of helping a customer who was having a dreadful time trying to get her phone activated and access her Verizon account. It turned into a huge snafu and JB was on the phone with customer service forever. He was so incredibly patient and kind, and was amazing at multitasking and juggling other customers as they came in. He ended up staying well past close in order to assist this customer and myself. I needed a Google pixel, and the only one they had in stock for whatever reason could not be sold or activated. After trying to unravel that mystery, JB called the district manager who was extremely kind and helpful. The manager actually drove a phone over from one of their other stores personally the next day! As if that wasn't enough already, JB was able to save me and my small business some money on our monthly bill by getting us into the process of switching to a business account, which I had no idea was an option with Verizon. Both JB and the district manager absolutely went WAY above and beyond to get a phone for me right away AND saved me some money in the process. Also want to mention that I've been a customer at this store for several years due to the excellent customer service, Mary who moved to another location is also fantastic and I always had a great experience with her as well. I've worked in retail in the past, and been a customer at lots of stores, and this was one of if not the best customer service experience I've ever had. JB and that manager were absolute life savers, can't express how much I appreciate their help. What a way better experience than going to a corporate store. Hats off to you guys!”
“I had to wait 45 minutes to get service and I was the only one waiting. There were two sales people working with 2 sales and I’m waiting. The store is not accessible for people with physical challenges. I’m not wheelchair bound. However, standing 45 minutes with a cane is painful for me.”
“One of the best phone providers when comparing cost and service. Ask for Juan! He was exceptional to deal with, genuine, and very helpful in choosing the right plan for my needs.”
“Alyssa was amazing! I honestly have never gotten such AMAZING CUSTOMER SERVICE! THIS BY FAR THE BEST LOCATION!! She took her time and helped me with everything! She was honestly the most helpful person! THANK YOU ?”
“I have been with AT&T for over twenty years. It bothers me that these telecommunications companies do not really have to provide competition or incentive to retain you as customers. If I felt I could get a better “deal” from a competitor, I would have left AT&T years ago. That changed last week. My phone had been lost/stolen last week and I needed a replacement, the sales associate, Tim S. at the AT&T Franklin Park Mall, Toledo Ohio, could not have been more helpful or sympathetic. He got me a good deal on an upgrade, made excellent recommendations, and expedited the whole process. Great Salesman. AT&T you should give Tim S. A raise, bonus and a promotion, He just saved you a customer.”
“Great experience!!! I had the same lady twice when I've visited. She's absolutely amazing. Knows her stuff and is super helpful. Hands down recommend this location. Best experience with cricket I've ever had .”
“I've had cricket wireless for a number years now and I am very happy with their service. I was disappointed that when I recently talked to several representatives of cricket about the emergency broadband benefit, none seem to be able to help me. Even though their website promotes it. This has been going on for weeks and I just think if they're offering that benefit that the representatives should be more informed about it. That disappointed and frustrated me to the point of wanting to switch companies.”
“Just want to give a Shout out to Boost Mobile on Telegraph Road, Monroe Michigan and Olivia who helps and runs the operations over there, she was able to figure out my phone and update it for me as I'm not always the most Savvy and good with electronics. To my surprise several?other stores have been closed? regardless of how much damn technology we ever have, we will always need people interaction as long as this planet spins, that is my belief,we have to embrace as people & country. Thank you Olivia?❤ so much for your help and getting me figured out,as it's been a long frustration on service and updates.Thank you for making sense out of sensibility, Kudos to you Olivia and all the other staff and that's out there helping people.”
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“Abe was amazing! Gave me great deals, loaded all my stuff and did the transfers! I have been with Metro for 10 years and was thinking about leaving because of a bad experience I had in a KY T-mobile store. However, Abe completely turned that feeling around. AND, since I am over the age of 55, he got my WiFi cost down to $45 a month instead of $55. All I can say is, there's a reason that I have been with Metro for over 10 years.”