Mattress Firm Toledo West is dedicated to helping customers find the perfect mattress for a good night's sleep. The store’s staff is well-trained, knowledgeable about the benefits of a good mattress and the negative effects of a worn-out one. Customers appreciate the friendly and helpful service, with some staff members going above and beyond to provide detailed information about mattresses and adjustable bases. Many reviews highlight the staff’s ability to find solutions within customers’ price ranges and the great customer service experience. The store offers a variety of top brands, including Sealy®, Tempur-Pedic®, and Serta®, and provides the Love Your Mattress Guarantee®, a 120 Night Sleep Trial®, and delivery options tailored to customer needs. Customers have expressed satisfaction with their purchases, noting the knowledgeable staff and smooth shopping experience, often returning for additional mattresses or future needs.
Really thorough with explaining to me the type of mattresses in store and answering questions based on my needs. Delivery time is typically with 2-3 days which is great.
December 2025
Kathy is awesome! Needed a mattress asap. She found us exactly what we were looking for after striking out at bobs across the street. One of my favorite people to encounter while making a purchase. Thank you 😊❤️
December 2025
Went to go get a mattress from Mattress Firm, left with a Mattress Extra Firm. Kathy was amazing!
