Lock-it-up Self Storage is highly praised for its friendly and helpful staff, especially April and Mandy. Customers appreciate April’s professionalism, friendliness, and willingness to go above and beyond, even helping with issues like holding a car during breakdowns or assisting with system updates. She quickly helps customers find suitable storage units and makes the process smooth and stress-free. Mandy, the manager, is also recognized for being very helpful and straightforward. The storage units are described as sufficient and reasonably priced for their size. Overall, customers have had great experiences, noting the helpful staff and good service. Many recommend this place to others in need of storage, highlighting the excellent customer service provided by the staff.
I had an exceptional experience with this location thanks to April. She was phenomenal in helping me quickly secure a storage unit when I was facing a tough time and needing one right away. Her professionalism, attentiveness, and friendly demeanor made the process smooth and stress-free. Highly recommend!
October 2023
Happy to recommend Lock-It-Up Self storage! Huge Thank you to April for your help getting me set up with a storage unit!
September 2023
Great experience overall. Storage unit was sufficient for all of my items. Price was fairly reasonable for the size of the unit. Staff was very helpful and straight forward. Especially Mandy the Manager. Would definitely recommend to anyone in need.