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January 2024 by Bryan Garcia
I have a question, until what time are the ATMs available?
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September 2023 by Kairina Jayna’e
ATM’s don’t have no money !!!! Had do a whole dispute on the money i tried taking out of my account there atm’s are trash . Had to file a whole claim to get my money back all cause your locations atms aren’t right that’s not fair !!!!
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July 2023 by M G
Great service
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November 2022 by T ay
They were super kind and very helpful
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February 2022 by Robert Whitney
Nice people with a quick transaction and a friendly smile.
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January 2022 by ETHAN WALKER
Like why tell me come here just to close ignorant
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September 2020 by Deb Stayte
Pretty nice people but the drive thru and atm area needs to be expanded. Very tight fit.
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July 2020 by James Campbell
7.50 to cash a check that is from key bank cause I don't have a account with themWill encourage people to use another bankKEY BANK takes advantage of people in community Life is hard enough without a bank abusing me or other people
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October 2019 by Heather Thompson
Outstanding customer service from the manager to the security guard! This is how a bank should be!
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April 2019 by Angela Yerg
Enjoy talking to the security guard while waiting in line.
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April 2019 by London Monroe
I been with this bank since i was 17 im 22 now and still withthem great service the ladies are nice the tellers, im actually going through them to become a first time home owner Jennie Meyers is an amazing lady i love her.
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October 2018 by Paulie Ibarra
money is good 2 wipe up with...
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June 2018 by Jen Savage
Nick the Branch Manager and the tellers at the Southside Branch are outstanding!! I'm new to the area and I've been shopping around for a new bank for a couple weeks now. Nick took time away from the client he was with briefly to introduce himself and the tellers. Since he was with someone I asked if I could schedule an Appointment and come back to meet with him on a different day. Everyone at this bank is so nice and made me feel like I've banked there for 20 years!! The secury guard even introduced himself! You don't see this type of customer service anymore in retail or banking. I could tell they really love helping people and I'm so happy I stopped at this branch! Thanks Nick and team!! 😃
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June 2018 by Northern Light Lodge
Outstanding service!! Best Key Bank Branch in Toledo
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August 2016 by Art Web
The Branch Manager, Mr. Gibson, went up and beyond to help me with my financial situation. For three months, Mr. Gibson helped me work through a dispute, emailing or calling me weekly to give updates or advice. He gave me explanations through the entire process and was quick and diligent to follow-up when I had questions or concerns. He was caring, compassionate and understanding when I approached him under much distress during my situation. As a customer, that kind of service in a stressful situation is immeasurable. I can't attest to how much his service helped with my state-of-mind. Before this situation, I was thinking about switching to a higher profile Bank for location convenience, but now I will stick with Key. Customer service and care like Mr. Gibson's is hard to find!
