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November 2023 by Robert S.
I have been a customer of Janney's since the 1980's. It was the best hardware store in the world. It had everything!!! Tim Janney is a great guy and even though you could buy it on sale elsewhere, I bought my lawnmowers, snowblowers etc. from him. I am now much older and do not articulate due to health reasons. I called for assistance and talked to another Mr. Janney who I perceived as rude, impatient, unfriendly the antithesis of Time Janney. I gave up. I have told everyone how bad I was treated, and they said maybe he was having a bad day. What happened to patience and the customer always come first. Very sad to leave such a sour taste in my mouth for a family business that I have always frequented.
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October 2023 by khris w
I showed up a hr early and the young guy made my window before they even opened. Bought a weedwhacker last summer and recieved a thank you card for supporting there small business! Amazing people
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August 2023 by Darlene Jenkins-armour
Very impressed by her and the service. I am retired and thinking about investment into her comply.
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July 2023 by Chris McKenzie
Do not use this 'service center', for anything you want done right. This will be my last experience with Janney's. Damaged my rider wheels, destroyed the new tire, lost the other customer supplied wheel, tire, tube. "Well, he can't find it, we'll return the service fees [for ruining one wheel, tire, and losing the other set]." Two seasons ago I had them do a gasket replacement, and it immediately blew, not 1 hour in use.
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June 2023 by michael w
I have 2 EXMARK zero turn mowers. I had one serviced in Jackson, Michigan and one at Janney's. For the identical annual turn up I paid $ 158.41 in Jackson, and paid Janney's $478.34.\nJanney's say they do not charge for pick up and delivery. The $ 319.93 difference in in their labor charge and parts. I was ripped off.
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June 2023 by John Rahe
Great fast service on a Stihl blower purchase salesman showed me how to double the warranty by buying their oil was willing to start it for me but it was not needed good to go for 4 years I was in and out the door very quickly I will be back for a 16-inch Stihl chainsaw. my 455 rancher is getting a little heaver for some reason?
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May 2023 by Joy Goodall
The worst experience!! I will never go back there. 260$ for an oil change and a new tube in a small tire!!
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May 2023 by Edward Rupley
Best place for repairs of lawnmower and window screens
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November 2022 by Jason Shuherk
Great service. They were able to get a cracked storm window in and fix it in a reasonable amount of time.
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October 2022 by Joan Parker
Got my trimmer repaired. Very happy with the service. Thought I was going to have to get a new one.
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September 2022 by Eric Hamilton
Friendly and reasonably priced repair. The speed they got my tool back to me was surprising and unexpected.
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September 2022 by Alex “The Great” A
Hands down the best customer service I have experienced in many years. Because of that I am a customer for life even living an hour away. Thanks for everything!
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July 2022 by Kerry M.
By suggestion of a relative who owns a tree trimming service, a Stihl chainsaw would be best for my needs. Janney's was the highest rated in my area for sales and service. Staff was very helpful, knowledgeable and took time to answer in detail any questions I had.
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April 2022 by gary strahm
Great service & very friendly staff!
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February 2022 by N Dunlap
Thanks so much for repairing my snow blower! You all are awesome to do business with! I appreciate your knowledge, patience and fast turnaround time!
