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October 2023 by Rory Layton
They came out and looked at my situation with grading, basement walls bowing and water in the basement, then I never heard back. A week later I sent the Project Estimator James Knight a text to see if they still wanted to quote the job but got no response. I will say it was a scary project and I can understand if they didn't want to take it on but would have liked follow-up. They did seem knowledgeable.
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March 2023 by Alexa
They did a great job leveling out my gravel drive way. It was de eloping sink holes and holding water. All fixed perfectly!
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August 2022 by Ace Power Washing
The crew at Grounds One has always been professional to deal with as a customer and a contractor. They always treat their customers like a member of the company/family and their work is nothing less than awesome.
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May 2021 by Kamala N.
We have a huge yard with lots of trees and the team did an excellent job clearing out our yard. Very dependable!
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April 2021 by silke W.
Grounds One is the single worst contractor I have ever worked with--and that includes dozens of them. Please do not let them near your house. Long post. I hired them to:- -- clear 10 inches of sand out of my backyard -- it's one the lake, protected by a seawall, and the huge flood of 2018 had dumped a lot of sand. All that grew in there was tough nasty crab grass and other grass that looks like but isn't grab grass. -- to fill the bottom of the yard, by the seawall, with river rocks-- to clear a concrete walkway and a small paved patio --- replace the sand with soil and plant thyme across the yard, to cover it. I made it clear I wanted coverage and was happy to pay for it. -- plant two cherry trees and two plum trees in my front yard. Again, I made it clear I wanted them to fruit this year, so happy to pay for larger trees. -- install a gate by the side of the house The Results--- they sprayed the grass with something the grass really liked! it perked right up! but they did bring a machine and ripped out the top layer, so yay! Even though it is, of course, all growing back from the roots they didn't clear. But it's meditative practice, to rip out bushels of grass each morning. -- Then they cleared about two inches of sand, left eight of them, and added perhaps half an inch of soil. Tbf, the manager had told me they'd leave "a little bit of sand to mix with the soil, for drainage." It's a beach now. -- they planted forty thyme plants (good looking! the nursery they work with is good!), which covered about five percent of the area to be covered.-- they planted two five foot cherry trees, neither of which bloomed -- they planted one plum tree, with was full of blossoms - just lovely! but they couldn't find a pollinator for it. Lots of blossoms. No pollinator. No plums. -- they kinda did clear the walk way, though they only got to the edge of it on one side. The other side is in the sand. But you can see it (or you could! stay posted for more). They cleared some of the patio but decided "good enough!" at some point and left the rest under (a lot of!) sand. -- they brought river rocks! but they were so tiny they would have all dropped through the drain in the seawall. Bummer!-- the brilliant solution they settled on was to install a drain cover with tiny holes. The first east wind this spring, the tiny holes clogged with algae, and my yard is now three feet under water and rising. Because the water can't drain back into the lake. When I told the manager, she insisted that I hadn't paid for the drain cover so this wasn't their responsiblity. In the meantime, every plant they planted and every plant I planted to make up for the plants they didn't plant is now underwater. But it's not their fault - because they didn't charge me for the drain cover, you see! -- they did install the gate! at first, it was too low and got stuck. But after arguing with me for a day that this wasn't true, they relented, came back, and raised it. The gate is good! In sum: my house on the lake is now my house in the lake. If the water ever drains, everything will be dead, and the walkway and the patio will be covered again in sandy sludge. Will my basement survive? Probably. The folks who waterproofed it are really good (everydry -- recommend!). Grounds one will argue with you to the death every time you point out how they messed up--or their manager will, the crew was actually very pleasant, nice guys who were clearly under orders to do a two day job in one day. I dont' blame them. They are fully committed to the idea that the customer is always wrong and that the customer's satisfaction is of absolutely zero interest. Nothing is their fault, nothing is their responsiblity. If it were just the rudeness, ok. If it were just the incompetence, not great, but if they were at least nice about it? But surely, they're cheap, you'll say? No, they are not cheap. Not one little bit. Just all around terrible, gruesome, horrible, no bad company. Do not hi
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March 2021 by Fatima Jadallah-Abdelkarim
Always working hard and doing great work!
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February 2021 by Christina Harben
It would’ve taken them 10-15 minutes to plow the drive. A recent post of theirs stated we all need to work together to help the community. They failed and had to post about it in a gossip group.
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February 2021 by Melissa Marie
degrading someone publicly for not having enough money for your plow service is shameful. have some respect for other humans! We got a foot of snow and compassion goes a long way
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January 2021 by Noah Baldwin
Great service and people!
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March 2020 by Jamie Phlipot
Nice people. Fiance starts working soon
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March 2020 by Donald Finnegan
Moe was very informational to the business structure of the different branches of company.
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August 2019 by Michael Parker
these guys are very professional. I work with them on a weekly basis and I've been very impressed with he guys running this company. I've never heard a bad word about them.