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April 2024 by Mrs P
I actually really love this store because they put out really great clothing and the rails come out frequently. Buggies are hit and miss but that I think is down to staffing and lack of donations. The store is always clean and well presented with some amazing staff who take pride in their work and making the customers feel welcomed because they know us by face and by name as we shop so frequently and they have served so many years there.
As with many shoppers I spend a lot of time in the store to find the best bargains and wait for things coming out. I do this here and elsewhere and I spend a LOT of money across all the stores in the area.
What lets this store down is the cashiers and the sly back handed comments about what I have found to buy on any given day, several times trying to not sell me what I have picked up because they ‘need to ask the manager’ about the price (when a price is on it), or they think it might have gone out by accident as if should be ‘for ShopGoodwill’. This has actually been something that has happened on a few occasions over years not months. It is why of the Goodwill stores I do frequent, I go here the least.
I have let this slide a long time but after speaking to several other people I have found that it is not just me this happens to but that doesn’t make it any better it is actually worse. The comments I got last week had me enraged and I politely paid and left but I was furious. The implication was that because I had a reasonably good day finding things (i think I picked up 6 items that day, 3 that I caught from a fresh buggy) she basically asked how I ‘knew’ to shop that day as i seemed to have ‘got lucky’ inspecting the items. Bearing in mind I have lost count of the times I have walked in and waled out buying nothing and she has seen that too (and commented as I left).
Resellers are not the enemy. We spend a lot of money in your stores and do not need to be shamed for how we make a living. They probably spend more than any other shoppers especially since the pandemic. There is an abundance of donations and all the really great items are already pulled out and never see the floor. We have the same access as everyone else with slightly more patience to wait around for it. We live in hope for the odd treasure to slip through.
Likewise those who have less money do not need to be having a full on debate in front of a line of people about the price of soft toys because more and more items that were previously ‘set’ prices seem to be individually priced now. I have seen this happen multiple times basically implying they switched the tags.
Shopping there so much I see way more than I say here. If you are going to complain about paying customers (and your colleagues) at least be discreet. Rather than worrying so much about those who PAY for their goods and following them around the store making them feel uncomfortable, worry about the vast amount of theft because I guarantee that amounts to way more than I spend.
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January 2024 by Dale L.
If Goodwill is your thing, this one is fairly clean and organized. They have reasonable prices for secondhand merchandise. They offer a wide selection of garage sale finds, the service is hit or miss, but they are training people for jobs in the community.
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January 2024 by Danielle Herrera
Very clean and the employees are so polite and helpful
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December 2023 by Almost Human Coffee
Wonderful place to shop. It's well organized and a fantastic place to find treasures. I love this thrift shop.
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November 2023 by Carol Hoyt
Very clean and organized store
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November 2023 by Kennedy Carter
Found a couple of good pieces of clothes 10/10 would go back
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October 2023 by Leatha E
Great place to shop!
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October 2023 by Alisha Taylor
Love this store
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October 2023 by Elizabeth Hyter
Perfect place to find new with tag clothing for a fraction of the cost. Have seen some super nice winter coats come out recently.
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October 2023 by Tara Hites
Just went to this goodwill looking for clothes for my Halloween costume and walked out with so much more. I couldn’t believe how much nice stuff they had!
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October 2023 by Victor Paredes
Best goodwill store I’ve been to yet.
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September 2023 by محمد عبدالحميد
The best goodwill branch in Toledo and among the best in Ohio.
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June 2023 by Risa D
Good selection.
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June 2023 by Donna Lunsford
Fair prices found some good stuff
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June 2023 by Derek C
The store was clean and they had a large selection of items. The workers were friendly and helpful.
