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January 2024 by Luke Johnson
Any excuse to avoid actually doing their job will be used.
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October 2023 by Fly-N-Fuzz
I had two ebikes due to be delivered by FedEx. Since I knew I would be out of town on the scheduled delivery day (10/3/23), and that this delivery required my signature, I used a FedEx service to hold my delivery at this office. I planned to pick the bikes up the next day (10/4/23).However, this FedEx office refused to accept and hold my delivery. Then, someone at that office claimed I had refused delivery, even though I was 300 miles away at the time. They refused to explain why they wouldn't hold my delivery, or why they continue to lie about it.Judging by the many negative reviews on this site that Fedex has failed to address, I don't really expect any response or action by FedEx on this one. Just be forwarned. There's something very, very wrong with this FedEx office. Better to avoid it.
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September 2023 by Norm Ferguson
This office is TERRIBLE, AVOID!!! if you have to pick up a package bring every possible documentation you have because they don't want to deliver packages. I showed a driver's license and the tracking # and order info on my phone and that was not enough for them to release the pkg. I wasted 45-60 minutes on a simple pick up that should have taken 1 minute. These people are completely lacking in common sense. I recommend avoiding FedEx and this office. The UPS office in Maumee is much more customer friendly and helpful.
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July 2023 by Stephanie Kuras
print service - Order ready for pick up early. I was printing my wedding invitations that I designed and they were packaged neatly, and turned out exactly as expected. Carrigan G. was friendly and helpful and got me in and out quickly. Very easy service to use.
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July 2023 by TOOTH PICK
Toni was fantastic I was struggling with the printer and she was so kind and helpful.
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April 2023 by Sarah Ford
I had a *very* last-minute bulk printing job. Every staff member with whom I interacted was kind and helpful, even calling to confirm additional cuts I might want made on the document. They were already overworked with a very full print load, but were able to fit in our rush job within a few hours.
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April 2023 by Yecenia Cantu
Who closes at 7pm???? I was standing at the door looking right at the workers and they wouldn’t open the door lol ? lame!
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March 2023 by Jared Honsvick
1:30 on a Saturday, just looking to send a package but nobody is home. Unreliable deliver, and now unreliable drop off too. We’ll done. You know who is home though? The UPS store.
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March 2023 by Official Jas
Theres a lady there named Michelle, who i believe is to be abusing her position. I don't just go calling anybody racist but the way i heard her speak to her other black employee was unacceptable. I hope the poor girl she was talking to gets healing.
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March 2023 by Sleepy Phoenix
There is a manager named Michelle behaving in an abusive and racist way towards the workers there. She should be fired or should correct her abusive behavior as it looks like it's been going on for a while.
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March 2023 by Marv
This business excels at making your shipping needs as expensive, inconvenient, and tedious as possible
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December 2022 by Armillary Merchandise
I provided tax exempt paperwork and was told there would be no tax. Once I received the receipt, there was indeed tax. Had to waste more time getting tax removed...unacceptable!
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August 2022 by joecoffee968
WHY ARE YOU PEOPLE CLOSED ON SUNDAY!
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April 2022 by Juli Abalos
Love coming here and utilizing all their services!! Mallory helped me today and did a fabulous job! Alex knew right off the bat what size box I would need without even really looking, and even gave me advice about opening a shipping account!! All the employees are so helpful and extremely nice. I just wish that FEDEX would allow shipping to FPO/APO's.
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April 2022 by Colton Moore
Please do not walk in here with a high expectation of stellar customer service.The staff seemed dim witted and we’re short with how they spoke to customers. At any rate I choose to go here for the convenience of the self service amenities. This has been my experience…
