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June 2023 by Client 9.
I used D & D 20 years ago to re-do a kitchen. Their work was excellent, perfectly coordinated and executed, and flawless. So I thought nothing of calling them again to have them repaint our existing kitchen cabinets, replace the cabinet doors all around, install some new cabinetry, put up a backsplash, install new countertops and sink, and replace some lights. In the end, everything looks good - Keith's work with the painting and backsplash was excellent - but there were several problems along the way. First, several of the door handles had to be reinstalled bc they were crooked when installed (not by Keith). Second, they tore out the old sink BEFORE the new one arrived; thus we had no kitchen sink for three days. Poor coordination. Third, for weeks on end they kept telling us that they were going to get to replacing the lighting. They never did, so we ended up calling an electrical contractor (Cousino); they sent someone out THAT DAY and handled the install in 20 minutes. Finally, without bringing it to our attention (we had to point it out to them), they (again, not Keith) damaged a windowsill when moving the refrigerator and scratched the floor when moving some cabinetry. When called on it, they both repaired the windowsill and paid for a flooring firm (Harrison) to make the floor repair. Again, the kitchen looks good, but it required too much handholding and oversight on our part, and the whole project took far longer to complete than we were told it would take. Things may have turned out far differently if we worked outside the house or if they had they been asked to do the work before we moved in or while were were on vacation and weren't able to supervise. This knocks things down to four stars.
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June 2023 by West T.
I used D & D 20 years ago to re-do a kitchen. Their work was excellent, perfectly coordinated and executed, and flawless. So I thought nothing of calling them again to have them repaint our existing kitchen cabinets, replace the cabinet doors all around, install some new cabinetry, put up a backsplash, install new countertops and sink, and replace some lights. In the end, everything looks good - Keith's work with the painting and backsplash was excellent - but there were several problems along the way. First, several of the door handles had to be reinstalled bc they were crooked when installed (not by Keith). Second, they tore out the old sink BEFORE the new one arrived; thus we had no kitchen sink for three days. Poor coordination. Third, for weeks on end they kept telling us that they were going to get to replacing the lighting. They never did, so we ended up calling an electrical contractor (Cousino); they sent someone out THAT DAY and handled the install in 20 minutes. Finally, without bringing it to our attention (we had to point it out to them), they (again, not Keith) damaged a windowsill when moving the refrigerator and scratched the floor when moving some cabinetry. When called on it, they both repaired the windowsill and paid for a flooring firm (Harrison) to make the floor repair. Again, the kitchen looks good, but it required too much handholding and oversight on our part, and the whole project took far longer to complete than we were told it would take. Things may have turned out far differently if we worked outside the house or if they had they been asked to do the work before we moved in or while were were on vacation and weren't able to supervise. This knocks things down to four stars.
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June 2021 by Philip Wilbarger
Their crew did an excellent job in a timely manner. A problem with two of the cabinet doors from the manufacturer was taken care of quickly. And years after completing we had two door hinges fail and they came out and replaced them quickly at no charge.
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June 2021 by Stephenie Honisko
Everyone is extremely kind and friendly! All the interactions I have had with them have been great. My boss (Jeff Traudt - State Farm) had them renovate his condo and it turned out beautifully and sold within 30 days from listing! Highly recommend!
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June 2021 by Myrta Duran
They did a fantastic job. Very professional and they used good quality materials. People are very friendly and they work with you any way they can and they don’t try to over charge you. Great great people.Services: Paint indoors
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June 2021 by Jeff Traudt
THANKS FOR THE AWESOME REMODEL WORK ON OUR CONDO! MERRY CHRISTMAS! KEEP UP THE GREAT WORK!
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June 2021 by Kim Justinger
Jack and Nick are a pleasure to work with! Nick has project management down to an art form! Any questions or issues were answered immediately! The vendors they deal with are awesome as well! They gave my kitchen a much needed refresh and it only took a week! Very pleased!
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December 2017 by Jim M.
They transformed our kitchen very nicely. It really looks great. I wasn't sure what to expect when it was all finished but I am very pleases. They provided very good follow up costumer service as well. We replaced the flooring in the kitchen after the cabinets were complete. When we reinstalled the refrigerator we found the cabinet doors above it brushed the top of the refrigerator when we opened them. Doors and Drawers replaced the doors with absolutely no hassle. I would highly recommend them.
