-
December 2023 by Kathi Morse
Very clean. And very nice atmosphere. Very clean
-
November 2023 by Nick
I called to see if the air compressor for tires was working. They said yes. I goto the station and put in the 2 dollars, go to fill my tire and it's not working. Instead, it let's a bunch of air out of my tire.I tell the manager and she says....it's been out of order for 4 days. No sign on the air station, nothing. She didn't even offer a refund. But she did say she had been with the company for decades. Big deal. You are still terrible at customer service.Never go there again
-
November 2023 by Ryan Barr
Martha is very rude and nasty to customers. I will not be shopping at this location anymore. She treats regulars like dirt. She obviously hates her job
-
October 2023 by Michael Moore
This is truly maddening & frustrating!I'm finding it hard to even navigate this page, let alone leave a review, or file a complaint.1) i:ve been coming to Circle K since it was "Sterling" way back when.Many of the early clerks are still there: Martha, Craig, Bradley & Robin are great. Veronica is new (to me,) but very polite & professional. Alecia is wonderful., too.Jen, however, is a "bad egg."Sorry to say, but she's a reason to avoid your store at certain times. The one (store) over on Tremainsville is less than 15 min. away, (walking) but we have to traverse a mini ghetto to get there. (I'm talking people cat-calling women & bumming cigarettes & spare change).So, the Secor Rd. Store is preferred, but troublesome when busy. (not your fault, but it's the way of the world, currently. Irate customers, drunks, users, & cops called to domestic quarrels.)Secor Rd. (Store #470 5639) is the place. (Thee place.)Unless Jen is working: She is irritable, curt, slovenly, lazy, argumentative & slow.The 1st night I met her, I said, "you're new" what's you're name?" She told me she just came off a 10 or 12 year medical leave after faking an injury at her last job. She told me she was goofing around with a co-worker & fell, so she got Worker's Comp. She said, "I got tired of sitting around & came back to work."Every time she's working, something is "down," or "broken," or "not in service." (Especially the coffee.)As soon as she punches in, she drains all coffee machines (all at once!) so no one can buy coffee for at least 20 min.(I once asked her, "How long before I can buy coffee?' She shrugged & said "20 minutes, an hour, I don't know: however long it takes."(Now, I feel for Jen; the third shift clerk, when working alone, has many tasks to perform in a short time,, especially with heavy customer traffic. But why shut down every single coffee machine, when you can leave one running to serve random customers?)Also, & this is not jens fault, I have had constant trouble & seen errors in the Sip n' Save program. Mainly, I've been charged $9.99 twice, in one month. And other times have not even been recognized by my (properly inserted) phone number.(At this point, I should tell you that I am legally blind & walk with a cane. I can barely read credit card machines & touch screens, so I often enlist the help of clerks to navigate the payment process.Tonight, (the straw that broke the camel's back,) the register took my sip n' save phone number, totally rejected it & charged me full price for the coffee. I noticed it immediately and waited for the clerk's attention. But it wasn't noticed by the clerk, (a new girl) because she was multitasking, helping 2 other gas & lotto customers.But wouldn't you know? Here comes Jen, seconds from walking out the door after hershift.She interrupts us while we're trying to discuss the due process. When I ask, "How can I undo this? Do I fill out a form, or talk to the mgr .tomorrow?"Jen serves as a distraction so neither one of us can talk ir be heard.I have tried to act calmly & rationally with Jen. I've even prayed for our clerk/customer relations to improve.But it's up to you.Aside from that, I have paid twice for a month of coffee, (July, Aug. or Sept) & tonight was charged $2.25 for coffee paid for already. Please help me. I live literally in your backyard and I rely on you for daily groceries, coffee and beer. I'm not looking for a refund: i'm just looking for fairness, & consistent good service.I would hate to see a person lose their job over a series of complaints. But I feel I have done my patron's duty in alerting you to the things that really give us headaches in our daily shopping experience.Thank you for your time. Sincerely ,Michael Moore
-
October 2023 by Brooke Mcallaster
Nastiest store I’ve been to. Fountain pop cups had hair on them. Bathroom was dirty. Dirty bandaids on the floor etc. needless to say won’t stop here ever again. The girl working just stood behind the counter looking dumb founded
-
July 2023 by Jackie Hughes
Busy but they get to you pretty quickly
-
April 2023 by Kirk Carrick
Night cashier is extremely rude, belittles and insults customers, clearly hates her job and acts as if customers are an inconvenience to her, which is hilarious considering its all self checkout. Always has a snarky comment or a glare to help you start your day. If you call to speak with a manager about it you are told that they "can't do anything because they weren't in the store at the time." Honestly not worth it, there are two Speedway stores within a mile of there that are 24 hours, just go to those places and save yourself the hassleEdited to add- if this had been a single occurrence I would've chalked it up to just a rough day at work, everyone has bad days. This has been an ongoing issue, with quite literally dozens of incidents over the course of months, always with the same person. The two weeks when she was on vacation were great, not a single issue during that time
-
March 2023 by Kristina “Silly Silouette” Mackay
This is for real one of the worst customer service experiences I am ever forced to endure. And its every time with every single one of the people in my household. There is a heavy set red head woman who works 3rd shift that makes me cringe in discgust every time I even think of going in there, let alone for the actual times I am forced into endduring her presence. Shr is rude 1st of all, she makes me and everyone I know feel as tho we are an inconvenience to her and then she gives dirty looks. She smells so badly Im forced to hold my breath the entire time I'm there. I am never greated with anything but a different reasons for not being able to service my needs from one day to the next. Not just me but my entire household is made a literal, angry disgruntled wreck, before and of course after being forced to go into this store and call being hassled and treated with disrespect, shopping in convenience. Its become more than convenient for us to wait for morning and go to any of the surrounding stores and say forget about this place being open all night. I don't suggest ruining your mood for the rest of the night, save yourself the hassle and go somewhere else where business is a priority, not a sad angry recklessly handled cashiers power trip.??
-
February 2023 by Monty
this place went down the drain ever since Tina started working there how you gone sit up and lie on my name
-
February 2023 by Lizzie Shannon
Rude old ladies that work there! Won't stop again!
-
January 2023 by kevin korbus
Everything is out of order or zero left of any food products. Their "sale" prices are just the cost of a single item all the way down the line, theres no sale! $1.25 or 2 for $2.50!??..do they think we are all simpletons and can not do basic mathematics? Such a jank store!
-
January 2023 by Brian Blankenship
Nothing but a bunch of sad lonely lady's tryin to id someone that the same lady id me yesterday! In ROBIN wants to go elsewhere
-
November 2022 by lx dripzz xl
So me and my nephew was shopping there today and I was looking at car chargers and he was grabbing what he wanted anyways while we were shopping there was two old lady’s there working ps idk there names but the one lady was said to me and my nephew are you two finished yet in a rude manor and after that I put away my stuff I was gonna buy and ringed up my nephews stuff n left but I’ve never felt so disrespected for looking for snacks and other stuff to buy.
-
October 2022 by Just S
I just love this place, the staff is always so helpful and very friendly at any hour.There's a young lady working nights who always seems to be in such a great mood, she's extremely knowledgeable, funny, and does her job with great precision.Those people deserve massive raises.5 stars!⭐⭐⭐⭐⭐
-
June 2022 by Just Scott
I just love this place, the staff is always so helpful and very friendly at any hour.There's a young lady working nights who always seems to be in such a great mood, she's extremely knowledgeable, funny, and does her job with great precision.Those people deserve massive raises.5 stars!⭐⭐⭐⭐⭐
