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December 2025 by Tasha Shade
This bank has been superior was helping my financial needs
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December 2025 by Savannah Lugo
Worst customer service ever from the branch manager. She refused to deposit a check in my maiden name even though I had all the documents to prove it's me and even though this exact branch has done it before so she tried to claim they weren't supposed to. I go to another Chase bank and they do it no issues. She needs to have better training if that's how she's running things.
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November 2025 by mahendra sinare
Very Poor banking service here, especially the manager, Jessica, who is so rude. Soon, I will be closing all my business accounts here.
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May 2025 by Christian Delatorre
Just walked in to talk to somebody about my account and they were extremely rude and making it seem like I was in the wrong for asking questions about my account.
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May 2025 by Shahd Gabora
Staff are wonderful! Great experience!!
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April 2025 by J. Wells
Called over three times at this branch and no one ever answered the phone.
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January 2025 by Jacob Gibbs
Terrible hours. Told us to go online to make account. Couldn’t make an account online. Went back in. Still couldn’t help us
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October 2024 by Aaron M
Always friendly and helpful whenever I have needed to go into the branch for something. Conveniently located.
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October 2024 by Vivien Petrey
The overall experience was as one should expect of Chase bank. I only needed to use the ATM so it wasn't like I was expecting anything besides being able to use the ATM. The outside ATM had a long line but I ran inside to the open one, got out. Thanks, Chase!
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July 2024 by Lauren Gibbons
Stopped in today and was greeted kindly and worked with Tia who was very sweet and helpful!
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April 2024 by Melanie A
Mckenzie, Crystal and Andrew always make my experience a pleasant one. They know what I'm there for as soon as I walk in the door and have me in and out quickly. With as busy as I am it's greatly appreciated. These 3 deserve a raise.
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January 2024 by Carlee Booker
The worst back ever in the city, customer service sucks in this branch Andrew was not welcoming at all! i had a cash advance that he could have called and verified but yet that didn’t happen I don’t like to use the race card but if it had been someone else Im sure there would have not been and problems. It’s tax time and in sure they know people are gett Tax advances
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November 2023 by Cristiano Valentin
They've made me wait 10 days for checks to clear. It's the third time theyve made me 10 days. Customer support said "the issuing bank won't let third parties verify checks". All three checks were business checks from employers
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November 2023 by Kranda May
Beware of banking while black at this location. It's pretty weird and invasive being interrogated for taking MY money out of MY account
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October 2023 by The Coopers
I’m winning in one day to cash a check that was under the cash limit With the right credentials, and they still wouldn’t cash it. I forgot my ID 30 minutes away and I came back the next day only for them to tell me that they couldn’t cash the check because it was over the limit of $2500 but the check was for $2400. I guarantee you is because I was black nothing more. If I was white, they would’ve helped me open the account maybe gave me some money that day Or give me more information instead they just turned me away with no explanation, but luckily the funds were available, and I was able to go to a different branch and retrieve the funds with no issues from a black teller. Bank where your celebrated not tolerated.
