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January 2024 by Darlene Jenkins-armour
The manager of this location is not very people-friendly and very distant with handling long-time members of the AAA from other locations.
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January 2024 by Charles A Castaneda
Friendly employees, maps, service, and they sell useful items.
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January 2024 by Madden Madness
Today on Jan. 4th 2024 @10:15am-10:45am I came into the shop thinking I had an appointment set up at this location but it was another. The guy said he still could help me but wasn't being very talkative and I got racist vibes from him. I'd ask him questions and he wouldn't respond just stare and I told him I needed an oil change he threw a piece of paper on the table and told me to sign and I felt disrespected And left... The facility doesn't have no type of diversity and it's truly a shame that in 2024 we still deal with racism never coming back to that one I rescheduled an appointment for a better location and they actually helped me and encouraged me to bring it back whenever I needed fixing
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January 2024 by Chris Witwer
They did a great job repairing my Ram. I had severely let some maintenance go due to life and family issues being crazy for the last year and it finally caught up to me. They were fair and went out of their way to help me and get my truck running smoothly again.They are honest and being a AAA member has a lot of perks from free diagnosis to a % off on labor.
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December 2023 by Joan Mulligan
The staff is knowledgeable and helpful, as they make each visit a positive experience.
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November 2023 by Kelly Mack
I hope this is Greg’s store. I wish I could give 10 ⭐️‘S my car was “stuck” park for a week. Both of my preferred shops were booked up up and finding a mobile mechanic who can service a Mercedes is impossible (take my word for it) Greg came out and and showed me a magic button that gets the car out of park which allowed him to tow it and take it to get Serviced. He’s Professinal, Patient, Very understanding! He was also quick! I am Pleased! I was so overwhelmed and stressed his attitude changed that. Greg (Young, olive skin tone, glasses, tall) is the epitome of Good Customer Service!
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October 2023 by Daisha D
Went to get my brakes fixed but I felt like they were not done correctly as they felt and sounded the same as when I brought them in. Went to have them relook at it and was told I was missing a wheel lock so I needed to bring that or they couldn’t check my brakes.They were wrong and a wheel lock wasn’t needed initially when I first dropped off my car and it wasn’t needed to recheck. They came around to the same conclusion and confirmed it wasn’t needed but found nothing wrong. Not satisfied with the customer service here. He had a bunch of excuses that I had to push back on to get anywhere. He was fine with saying they couldn’t recheck and sending me on my way.
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October 2023 by Kelly Childress
AAA Customer service sucks.Never will use them ever in life.1?
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September 2023 by Samantha Welsh
I took my car there because the transmission was failing. I knew it was. They kept it a few hours, then called and told me they couldn't find anything wrong. 2 days later my car gets stuck in second gear with my kid and my dog in the car. 2 starts because we didn't get charged, but still, could have killed someone.
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September 2023 by The Marsh Man Chronicles
This is now the second time AAA Toledo has left me stranded for hours and hours!! Last time I broke down at 10pm and they said they'd be there by midnight. Called at 12:30am they didn't even have record of the call. Said they'd be right there, well 1:45am rolled around and I gave up. Had to leave my car in the center of the freeway and pay a real tow company $100 later once the sun came up.This time broke down at 5:45pm, they said they'd be there by 8:30pm... 2 HOURS later which is already ridiculous! It's now 10:45pm and still nothing!! They are terrible!! AAA is useless and I will be telling everyone I know about what a horrible company AAA has become!!!
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May 2023 by Diane Ryan
Didn't have to wait long and they were nice and friendly.
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March 2023 by Kerri Haas
Had an oily change and tire rotation. Everyone seemed nice. I waited for about an hour.
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February 2023 by megan Frost
I use to like them but the people are rude now and I'm having serious problems with my car and they keep telling me it's ok and it's not
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February 2023 by Michelle Braden
How u gonna charge someone 100 to do another year of 5 tows n I only paid 50 first get the heck out of here w that one that's not how u should treat your customers I'm on a fixed income n so r alot of us u scamming me for a extra 50 no thank you I will take my business elsewhere n my money elsewhere God bless America
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February 2023 by Christian Berling
Had a really bad flat on my way home from work. Marcus came and saved the day getting it towed for me. Super nice guy and great service!
