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January 2025 by Catie Collins
How I've missed this bank. Unfortunately, I had to leave years ago due to no branches in my area but I am so happy to be back! They took wonderful care of me as I'm sure they do all of their customers. Excellent branch, Tiffin 😊
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October 2024 by Winna Heilman
No one in line. Got to the machine quickly with no problems.
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May 2024 by Stephanie Shook
If I could give a zero star I absolutely would WORST BANK EVER! Having to report unauthorized deduction from my account and the only help I get is to lock ALL THE ACCOUNT DOWN AND LEAVE ME WITH NO MONEY FOR TWO WEEKS!!!!!! Already called customer service e and bank ZERO HELP.
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April 2022 by Joan Crow
At the end of 2021, a very nice young lady named Hunter, helped my daughter open a savings acct..lt was a great experience, she was friendly and explained everything.
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November 2021 by AUTO DIAGNOSTICS
Dan at tiffin location was rude and instead of helping he decided to close my account instead of stopping fraudulent charges. Took over a week to get someone to answer the phone.
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September 2021 by Daniel W
Tellers are decent but the management here is absolutely horrible and they never seem to be properly staffed.
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August 2021 by Elexys White
Mackenzie was super helpful! She helped me get everything I needed taken care of quickly and efficiently. She is so nice and knew exactly how to help.
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February 2021 by Gerald Fey
Great place to bank, respective ppl there
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January 2021 by His_Lil_Sugar_Bumpkin Mays
Good customer service ?
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December 2020 by Chackie Jan
I have to come into this bank weekly to help staff from my work. Usually the result is me having to return, for some small mistake on their part. There is ALWAYS a wait. Regardless of the time of day, I am waiting.
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December 2020 by Michael Braun
I have to come into this bank weekly to help staff from my work. Usually the result is me having to return, for some small mistake on their part. There is ALWAYS a wait. Regardless of the time of day, I am waiting.
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November 2020 by Robert Cook
People were very friendly and helpful. Excellent customer service.
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November 2020 by jimmyclay8425
Terrible branch, even worse bank. The corporate managers don’t care about the customers, they show up once a month to the branches to tell them to sell more, I guess that’s why they are all over the news for opening fake accounts like Wells Fargo a few years back. What a disgrace.
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February 2020 by Jarallah Alshammari
Bad services
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January 2020 by Shawn Brown
Terrible bank. Very bad. Just want to get as much money as they can from you. I deposited a second 401 k check into my account and they put a hold on it for a week and told me I could apply for early access to it for a five percent fee. I ended up only getting a small percentage of it (340.00) and paid two fees of $20 and another one for $14.. I'm done with them. I'm so very upset. I work hard for my money. How dare they rob me like this. Changing banks as soon as I am square with them.
