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November 2023 by Heidi Ott
I had a truly exceptional experience with Runoff. From the moment I reached out to them, their team was not only friendly but also incredibly well-informed, guiding me through every step of the mortgage process with patience and clarity. Their attention to detail and personalized approach, combined with their expertise and professionalism, made the entire experience smooth and stress-free. I highly recommend Russ Iona for his outstanding customer service and ability to provide tailored solutions that meet individual needs.
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October 2023 by Kari Hazlett
Chad made the whole process feel effortless! We were talked through each step and we never were confused. Chad is a great communicator and knowledgeable. We were lucky to have him help us with our forever house.
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September 2023 by Amanda Barabas
Chad was amazing throughout the whole process. He took so much time in the early stages to explain processes and concepts to me so I could understand what was going on during my first home purchase. At one point I had a bit of a set back and thought closing would be delayed, but Chad somehow got everything done to meet the original closing date. He made the whole experience much less stressful.
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September 2023 by Gee1281
They were excellent in helping in every aspect.
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July 2023 by Richard Pradhan
This is the best place to get your home Loan . They walkthrough every process, and treat you like family. They really care. Big thanks to Mr.Russ. He is the best in town. We love him very much plus Loral.
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April 2023 by Ryan Holmes
We worked with Chad Jones. He was extremely thorough, friendly, helpful and knowledgable. It can be daunting trying to navigate all facets to buying a house but he made it a seemless process. I would definitely recommend Ruoff and Chad to anyone looking to purchase a home. This testimonial is made by Ryan Holmes and Im not a paid actor.
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September 2022 by Matthew Albright
Russ and Lorel are fantastic to work with. Such a pleasure to work with a local company that treats customers with care and attention to detail.
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June 2022 by Sammy Waller
Chad Jones absolutely rocked it during my loan process. Chad helped answer every question I had, and made me feel comfortable through such a huge decision. I wouldn’t want to work with anyone else through the loan process, he is the man!
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June 2022 by Russ Iona
Check us out for a great lending experience!
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April 2022 by Adriana King
We worked with Chad and Lorel, they were super helpful, I wouldn’t have asked for better help with buying our first home. They were both very helpful and informative!!
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February 2022 by Brittany Campbell
Working with Ruoff Mortgage and Chad Jones made my home refinancing process stress free and easy. I was so impressed by the ease of submitting paper work etc. through the app and how quickly everything was done. They were always there to answer my questions or concerns. It was a wonderful experience!