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“Very helpful and very friendly in a stressful time trying to move from house to house. Cindy was a huge help thank you! Definitely recommend storing your items here with Cindy!”
“Of course, as many may believe also, I only planned for a short-term need. I rented at S. Reynolds Rd maybe five years or so - initially a cc large unit, then a smaller cc unit. They were both clean, as were the public spaces. I never had concerns with my safety there or my items being compromised, billing or management. When facility mgt changed, and items were needed that had not been originally requested, home owners insurance docs, new staff were courteous, offered explanation and was always willing to accommodate if requested. The move in- out-process was seamless. If a billing adjustment was needed for your "birthday" ot was handled efficiently. When I 1st move in, I had new furniture delivered there so, didn't need take advantage of the free van use offer. However, a few years later when I did and mgt had charged, I explained the situation and was permitted to use the van for free. Just a good experience with this facility and staff.”
“Kristie was so helpful! She took the time to explain everything, thank you!
I only got to interact with Debbie for a few minutes, she seems so nice and funny!
Will definitely recommend this facility!”
“The space is convenient and well maintained. The staff is very friendly and helpful. She made the process so easy. The bonus was I got the first 2 months free and the cost was very affordable. Win-win for me!”
“Excellent customer service, so very knowledgeable and easy process from start to finish! Plus, the facility is immaculate.. and easy to navigate! Thank you Mary for such great care!”
“Susan was extremely helpful and provided very detailed information. Made the process very smooth. Only concern is the mouse dropping inside the unit. Just moving our furniture and belongings in and praying there will not be any damage. This is the only reason for the 4 star review.”
“Very helpful and genuine people.The manger is a complete blessing I appreciate everything that he did to help me save my storage unit to so I can keep my belongings.”
“Love these guys. They work with me and bill when I get paid. They have plenty of storage unit sizes. The staff is friendly and courteous. I have recommended to family and friends and they have used them. Gate code so no relying on staff to let you in. Check them out, you won't be sorry.”
“Convenient location and rents are lower than Toledo facilities. Storage units range from closet sized up to garage. Clean hallways and lot. Some facilities are heated. Both outside and inside units.”
“I am a new customer, but based on my experience so far I highly recommend. I needed something on a rush and Mike was able to accommodate us. The storage unit was very clean. The customer service was excellent. He even told me upfront that the spot he had available was facing the south sun so it would heat up in case that was a problem. Also mentioned the unit was open waiting for the door to be serviced before he rented it out. However we needed in the same day so that wasn’t an issue for our needs. I just appreciate his honesty and he told us that before we went out. Since we didn’t need in and out of it for awhile it was fine. The prices are good and the service is excellent. Thank you”
“It's a pretty good store looks like they need more space because there is so much squeezed in there, employees have always been friendly and courteous. They are really picky about the clothes they take which I suppose is a good thing for people buying the items but for the stuff they do buy from you, they seem to pay people a fair price. They have always seemed to do a good job letting me know how long it will take them to get done and they do call you when they are done with the items you bring in.”
“Damoi was absolutely wonderful to us and met every expectation of ours ! He also kept up with our sense of humor ? and sang along to our silliness !!!! Hope everyone gets to experience his costumer care ”
“Teaa was prompt, polite, and professional. Everything was ready when I arrived and paperwork was a breeze. Returning the equipment was equally as pain-free. Laney G had everything done before I was even aware that she’d begun. Well done.”
“I had an exceptional experience with this location thanks to April. She was phenomenal in helping me quickly secure a storage unit when I was facing a tough time and needing one right away. Her professionalism, attentiveness, and friendly demeanor made the process smooth and stress-free. Highly recommend!”
“April the front desk associate always is kind and willing to help. Very pleasant and meets all your needs to the best of her ability. Very professional, professionalism guaranteed.”
“My vehicle was broken down and I needed a vehicle and the cost of car rental prices were outrageous I was able to rent a pick up truck for a reasonable price. The staff at this location were very nice and great to work with.”
“This place was VERY unprofessional. The manager that had her 1 year old child at work with her on the job was extremely rude. She would not even ask me questions or try to see what the mix up was with her employee that was doing the paper work. They tried to act like I wanted to rent a truck for theee days for $600 and then turn around and come right back. Moving a one way truck from Michigan to West Virginia for work permently. This place needs to be checked out the manager isn’t running this place professional and is not very good with talking to customers. I hope they get someone to come and see how these people are ruining U-Haul image I will not recommend this place to anyone. SAVE your self the head ache.”
10:00 AM - 2:00 PM
6660 N Mall Dr, Holland
Self Storage
“I have used Outback Self-Storage twice now, once while moving several years back and now currently. My experience both times has been excellent. I also like that the location is in a good part of town.”
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“Andrew is very helpful and patient! I have been dealing with him for more than a year and he has always taken the time with me and my many questions. I highly recommend this site if you need to place your belongings and treasures in storage.”