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“Got my daughter's iPhone screen fixed here. Was in and out within 10 minutes. He was extremely knowledgeable, friendly and honest. If you need anything fixed, this should be your go to place.”
10:30AM - 7PM
4015 Secor Rd, Toledo
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“Good selection of unlocked phones Samsung and iPhones appreciate the staff helped me after went every where before and no one able to help I suggest this place to everyone”
“First time at the store, Lee greeted me and asked how he could me. I was here just to pay me bill. Lee help me at the kiosk. When I was done Lee asked if there was anything else. We looked at different case for my phone. I told Lee I need to lower my cost. Lee and his Manager Jim help me though to get a lower rate. The Monroe St store is incredible and I will be going back”
“Wanted to give a shot out to Jordan and Ennis. Their customer service and knowledge had my questions and problem solved so quick I was gone in less then 10 minutes. They worked together as a team. One logging in to my account and the other fixing my phone at the same time. I've been to other stores and because I bought my phone online no one was ever able to help me and the staff were always rude. I came into this store thinking I was going to deal with the same treatment but as soon I walked into the door I was treated with respect. Jordan and Ennis deserve a huge pat on the back and thank you. It's been 2 days since my phone was fixed and it works the best it has in the 2 months since I bought it. Thank you again.”
“This is one of the best Verizon stores I've been in. The staff are knowledgeable and listen to what you want. They really do an awesome job finding the right fit for you.?”
“Ryann was a blessing and amazing to work with. She understood my concern about losing photos and messages of my son who passed away and took great care in making sure everything transferred over and backed up properly. In addition to Ryann the rest of the staff was also very pleasant, friendly and helpful.”
“This store became my favorite store , they will take their time helping you with anything you want , I didn't buy anything and they still helped me with NO CHARGE , I'm definitely coming back to upgrade my phone , they even gave me a discount card to use it whenever I want to , 10 stars for you guys & Thank you so much”
“These guys were wonderful when I came in a few weeks ago. My phone died and I wanted to switch over to my husband’s plan. Verizon did everything they could to block the switch, but the AT&T staff problem-solved their way through every hurdle. Extremely patient, kind, and helpful techs!!”
“A beautiful young lady made my day, simply by taking time for help w/ not only my phone, but my entire day. We DO need more like her in so many places of businesses.☺”
“One of the best phone providers when comparing cost and service. Ask for Juan! He was exceptional to deal with, genuine, and very helpful in choosing the right plan for my needs.”
“Justin was extremely helpful, informative, and patient. We took up about an hour and a half of his time. He was polite, professional, and possesses an intelligent and cheerful demeanor. It was a pleasure to sit there (and I am NOT a patient person). I am extremely impressed with ALL of the staff that were present that day. They all have an excellent rapport.”
“Thank you whoever fielded my call at 4:56pm on 2/23. You answered my question (despite no answer to be had) and helped me arrange what's going to happen if Boost doesn't fix it's system.”
“We actually went in to ask a question about an old phone, not from a t & t. Justin tried, but he couldn't help us, not his fault, it wasn't an a t & t phone and it was just too old, but he spent time with us, trying to help us out. We were very impressed with Justin's kindness and helpfulness. We are considering getting a new phone service, and because of Justin, a t & t is a company we will look at.”
“I've had cricket wireless for a number years now and I am very happy with their service. I was disappointed that when I recently talked to several representatives of cricket about the emergency broadband benefit, none seem to be able to help me. Even though their website promotes it. This has been going on for weeks and I just think if they're offering that benefit that the representatives should be more informed about it. That disappointed and frustrated me to the point of wanting to switch companies.”
“Brennen and the trainee were absolutely amazing. They were very patient even when we had to come back. They held great conversation even while we were in the waiting process so the time it did take was easy to bare unlike normal visits anywhere else. It felt great to receive such amazing customer service.”
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“I was very pleased with my experience when purching a new phone at the Mayberry location. Your representative Lee, was very kind, patient and professional.(deserving of 5 stars!)”