-
February 2024 by Bri
I went in to sell my clothes and I have toSay.. this was one of the most rude experiences with any employee I have ever experienced.. they treated me like I was stupid and had no clue what I was doing. After over an hour of well 1 convincing them to even take my clothes based off my age they finally texted that it was ready. When I got there, I received dirty looks and my bins pulled on the floor over to me and the worst part? Each article of clothing was in the EXACT same place.. my stuff was not even gone through. Why? Because I look 16 and not 30.. I’m so disappointed.
-
January 2024 by Cristopher Hofbauer
I always feel so silly taking in my mothers, aunts, gf's, and sometimes my items. No, not by theft. By donation. If they don't buy it. They'll refer you down to plates where they'll inspect what's left, probably picking more items. Then you run to the other plato's closet and have them pick through it. Then stop and drop the rest off at goodwill. But I've never once felt silly or stupid once I got in there. Ladies are fantastically professional and will have an answer for every question.....
-
January 2024 by Philip Hewitt II
Very friendly staff, great selection of clothes, hand bags and footwear. The trade-in policy is fair and fast.
-
October 2023 by Ty Eagle
This is absolutely one of the best Clothes Mentors in the region! The staff is amazing — everyone is kind, welcoming and goes out of their way to be helpful (I’ve lost count of the number of times they stop what they’re doing to help find an item, answer questions or offer guidance). The store is sparkling clean, well-laid and easy to browse. The items are thoughtfully curated — there is a wide selection of recent-season trendy and designer items, ranging from runway pieces to closet staples. The prices are amazing and fair-market value, and new items are constant — I’ve returned a week after a trip and it’s always like entering a new store. Highly, highly recommend!!!
-
September 2023 by Jazmin Carmona
Carol is the most sweetest and amazing person she puts a smile on my face always is very helpful and picks the best options for me. All the girls are very nice and very welcoming you feel welcomed. Thank you Carol for being such an amazing person ?
-
September 2023 by bcvz bcvz
Love coming to shop here the lady’s are so nice and helpful. I was having a bad day I came to shop and carol made my day so much better she’s such an amazing woman and sweet. Thank you so much for making my day better carol is the best ❤️
-
September 2023 by Shannon Tabares
Lady’s are very sweet and helpful. Carol is the best she always picks the cutest outfits out for me and she knows what she’s doing when it comes to picking stuff out. Thank you for being awesome Carol ??
-
August 2023 by Mia Young
I needed a simple black dress for a funeral, I went to just about every store in the mall with no luck. Stopped into Clothes Menor and got 2 dresses right away for way less than I would’ve paid for one anywhere else.
-
August 2023 by C M
Absolutely the best experience! I saw a luxury item online and called to ask some questions. I had to call back two more times and every time each person I talked to was friendly and patient with me. I bought the item and it came well packaged and exactly as described. I called back because the authenticity certificate was not included in the package. They quickly resolved this and sent the certificate to me. Everyone has been so kind and helpful. I am extremely happy with my purchase! I would not hesitate to purchase online from them again. Wonderful staff!!!
-
August 2023 by Mary Matrisciano
The nicest team! Always a pleasure stopping by, always have a huge and ranging selection. Yes, you’re not going to get full price back when selling items, but then it wouldn’t be affordable to people - it’s a thrift store for a reason. How can they pay you $60 for an item they realistically can’t sell over $20? If you want more money back, sell it on ebay.
-
August 2023 by Mary Mahoney
Brought in a designer bag a few months prior that they were willing to take. I was on the fence about selling it at the time until recently & brought it in again to sell. Carol, the store manager, denied the sale & was rude & accusatory when I asked why she denied the sale when they were willing to accept a few months prior. Poor customer service & am done bringing my goods to the store to be sold.
-
August 2023 by Brittany
Nice place to get nice CLEAN clothes at a more affordable price. Friendly staff too!
-
August 2023 by April
I hate leaving negative reviews but I was so confused when I dropped off 2 reusable bags of clothing and they said they are a day out on going thru buys. Less than 45 mins later I received a text it was ready. They went thru my clothing before about 20 others that were sitting before me. Unprofessional.
-
July 2023 by R. G
This may be a good place to buy clothes and accessories, but If you expect to sell any never worn(with tags), instyle, updated and designer items for a reasonable price, it is just not going to happen. Average price I receive for any item, designer or not, is $7.00. Maybe a little more for designer purses (Coach, Doonrey and Bourke, etc.) All depends on who evaluates the items, how busy they are, and what mood they are in! (Yep, the reviews are true. Irritable and belittling attitudes at times) But if you need the cash it is either this or just go donate to your favorite charity.By the way both Sylvania and Perrysburg stores are about the same.Gave them 2 stars only for selling fairly decent items at sometimes fairly decent prices. I won't buy anything from them.
-
April 2023 by P.K. Trashkey
This is always my preferred store for gently used clothing. It would be five star but lately I have been finding clothes that are damaged. I expect that at the lower end second hand stores, but not here.
