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August 2022 by Bush Pilot
Excellent
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April 2022 by norma teslak
Very good service.
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November 2021 by Donald Grover
It was great
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August 2021 by Heather Martin
Friendly staff, fast great service.
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March 2021 by Jason McKeever
Service department maybe should learn some manners, been a customer for close to 15 years, not any more! Sorry Henry.
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September 2020 by Top S.
Customer Beware! I paid for normal maintenance to be done on my car just to catch them charging me for them and them not actually completing the work! Wait WHAT Yes that's right They charged my credit card and tried to send me on my way. But little did they know I had marked my tires to make sure they were rotated. " they were not " Oil change was to be done " oil light was not reset and my oil still looked dirty " was it done who knows for positive but, I highly doubt it. Sad thing is? they had my car for almost 6 hours before they called to say it was completed. I have written proof of all of this including the refund receipt and the reason why the refund was returned written on there by the service manager. ZERO STARS if they would allow it!
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July 2020 by Rick Rowe
I just purchased a vehicle from McNeill. Our salesman Jeremiah "Bullfrog" was very friendly, and efficient in completing the sale. The vehicle was fairly priced. The only people we had contact with were Kelly and Jeremiah and we were impressed with both. Thanks for the great service!
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June 2020 by Jeremy S.
My car was having what I originally thought was some complicated electrical issues. After calling around and explaining the issues I was having with the car to a mechanic he told me that I would be better off taking it to the dealership. I'm not from the area and since I was stranded I had the car towed to the closest dealership which was McNeill Chevrolet. I was told I would be charged a diagnostic fee. Dealership called me and said they were having a hard time finding the problem. They eventually called and told me they found the problem - a blown fuse. It supposedly took 4hrs of labor to find out it was only a blown fuse. I'm a union electrician and checking the fuse/circuit breaker is the first place to check. The fuse/circuit breaker is the first place the average homeowner check when the power goes out. I find it hard to believe that it would take 4hrs for a mechanic working at a dealership to discover that's it's just a blown fuse. I spent $432 to have a fuse changed. I feel like since I was stranded they knew they had the upper hand and charged me whatever they wanted. I'm certain I was "hustled". A business shouldn't profit from their workers being d*** and incompetent.
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February 2020 by Hollie Mallory
I appreciate that they treated my 21 year old daughter like a human. From the moment Clayton introduced himself to the moment the last document was signed and keys were handed over she was treated with respect which meant a lot to me.
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February 2020 by Maxine Katafiasz
Bought a great car from this dealership They were wonderful
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June 2019 by Mike Mitchell
Great staff to work with in every aspect
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June 2019 by Sharon Rapp Pedigo
wonderful people good to do business with especially Mindy I had her help me with me getting a new car she knows her business
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June 2019 by Ken M.
1 STAR BECAUSE THEY WILL NOT ALLOW FOR ZERO STARS ******* SCAM ARTIST ALERT ****** NEVER BUY OR TAKE YOUR VEHICLE THERE FOR REPAIRS OR EVEN BASIC MAINTENECE Caught them red handed stating they provided services to my vehicles that they were not doing! I have all Documents and Pictures to prove. For a long time now going back to when I had my 08 chevy truck. I always took it for oil change and tire rotations. I would notice little things like they for got to air tires up, or fill fluids up, or reset oil light, ect ect. then I bought a 15 and same thing, But then I started to realize that my tires were not rotated. I could tell they didn't rotate them even thought they charged me for it! however I had no proof. I raised my concern with the Service Manager. He said he believed they did it and that the reason my tire pressure hadn't changed from the time I brought it in was because the sensors were not reset. ( That's total BS please look it up like did on how they work ) Oil light was not reset ect ect. So the last time I took my wifes Malibu in and I caulked the tires so I knew what position they were in before I had taken it into them. and again it was written up that the did oil change tires rotated and car wash. car was not washed, tires were not rotated. oil light not reset. so I Called them out on it! of course they have every excuse known to man from just a lazy employee, to it must of got over looked, ect ect. Remember everyone I have been noticing this for years!!! I have contacted Chevorlet on this is what I got Thank you for calling Chevrolet with regard to your 2017 Chevrolet Malibu. For your reference, your case number from our conversation today is 9-5277904846. Reaching out to see if dealership got in contact with you in regards to repair on vehicle. Would you like for me to find another dealership for you? The dealership says they will repair vehicle under warranty rates. I will reach out to a higher up to get further information on the next steps that need to be taken. If at any point you need assistance beyond working with the CE Manager, I can be reached at the number listed below, or emailed at
[email protected] (please reply with history to this email for fastest response). Either the CE Manager or I will contact you with an update or resolution as quickly as possible. Thank you, Catrice Chevrolet Customer Assistance Phone Number:1-866-790-5700 Extension Number:5915923 PLEASE READ they said they would take care of it at WARRANTY RATES? WTF I Already had my car there for these services and they did not do there job but yet I can bring it in for them to do it again at WARRANTY RATES?
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April 2019 by Jessica R Smith
Very friendly service also Tim Sauder and Todd Schutz made sure I was comfortable while waiting for approval. The best service I ever had .
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March 2019 by Therese Reihing Stambaugh
Great dealer with small town values. I got the best deal on a Buick, got great trade in dollars and the best customer service ever. Honestly, professional, and caring. Be sure to ask for Jeremiah.
